Continental Message Solution

Christopher Schriefer 

on Google

10 months ago

The training department is amazing! Training team really go out to make sure your fit and understand your position within the company. The problem with this company is the operations manager Brian. He will terminate employees for petty reasons like an outage in your area or low quality scores while in training. Your held accountable to quality scores as if your a full or part time employee that has been established in your roll. Dont recommend applying for a position within Continental Message Solutions. 

Bere Avalos 

on Google

a year ago

This company does not care about you. They act like they do and talk about being a “family.” Jeff Potts is very racist, not understandable and does not care if you express a problem you had with management because you will be wrong even if proof is showed. He is the most careless human I have ever met. His facial expressions and body language are the worse! Sad sad sad. 

Alicia Harmon 

on Google

a year ago

This job is very stressful. The management and the owner try to act like you are one big happy family until you need time off. They talk badly about the clients between each other. The AOM Jeff Potts is a racist and very aggressive. If Jeff does not like you he will harass you and there is no kind of understanding if you have any personal situations that come up. Upper management and the owner and HR are fully aware of his behavior and they allow it and say nothing. This is one of the worse companies I have ever worked for. ... read more

Erik Doyle 

on Google

a year ago

I researched over 40 hotline centers and conducted more than a dozen reference calls before I finally settled on CMS as the solution provider for my company of over 5,000 employees. The CMS transition completed earlier than scheduled and we were under budget both for installation and years of use. I repeated the same for my next employer of 10,000 employees a few years later. Both companies are still using the solution and even expanded services. They love it, and I'm proud to say that working with CMS has been one of my gre... read more

Taylor Sexton 

on Google

2 years ago

Please do your research and take these reviews seriously before you accept an offer of employment. I wish I had. Ask others how it is doing call center work, to see if it’s a fit for you. It’s definitely not for everyone. Also, if you’re used to physical work and have never done a remote job before, this will be a hugely drastic change for you. You may like it, but it did not go that way for me. It very negatively impacted my mental and physical health. Talk to your family and friends about it if you’re unsure, and see how t... read more