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41 S Grant Ave fl 2, Fl. 2, Columbus, OH, 43215, United States
Get directionsOne of the best answering service and call center in Ohio!
One of the best answering service and call center in Ohio!
The training department is amazing! Training team really go out to make sure your fit and understand your position within the company. The problem with this company is the operations manager Brian. He will terminate employees for petty reasons like an outage in your area or low quality scores while in training. Your held accountable to quality scores as if your a full or part time employee that has been established in your roll. Dont recommend applying for a position within Continental Message Solutions.
This company does not care about you. They act like they do and talk about being a “family.” Jeff Potts is very racist, not understandable and does not care if you express a problem you had with management because you will be wrong even if proof is showed. He is the most careless human I have ever met. His facial expressions and body language are the worse! Sad sad sad.
This job is very stressful. The management and the owner try to act like you are one big happy family until you need time off. They talk badly about the clients between each other. The AOM Jeff Potts is a racist and very aggressive. If Jeff does not like you he will harass you and there is no kind of understanding if you have any personal situations that come up. Upper management and the owner and HR are fully aware of his behavior and they allow it and say nothing. This is one of the worse companies I have ever worked for. ... read more
Continental Message Solution has a 3.6 star rating with 39 reviews.
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