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Consumers Union

3.5

About this business

Location details

101 Truman Ave, Yonkers, NY, 10703, United States

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WeekdayScheduleStatus
Mon9:15 a.m. to 5:00 p.m.
Tue9:15 a.m. to 5:00 p.m.
Wed9:15 a.m. to 5:00 p.m.
Thu9:15 a.m. to 5:00 p.m.
Fri9:15 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.5110 reviews
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Sally Colussy's profile image
Sally Colussy 
a week ago

BEWARE of unscruptious and confusing online prices and, if one speaks with customer service, upselling tactics and conflicting pricing information occurs. If one contacts 'customer service' immediately after a harrowing online experience, customer will be charged $ 10 for cancelling any subscription. It's ironic Consumer Reports isn't consumer friendly when one wants to purchase its magazine. Potential customers are punished for attempting to get sales clarifications. Just go to the library and review their Consumer Reports ... read more

Pati Nelson's profile image
Pati Nelson 
3 months ago

I should have checked their rating before I purchased the $39 digital version (but it is consumer reports, right). I wanted to check out the hexclad pans, but their site was so incredibly confusing that I canceled immediately. I also was ripped off for $10! I struck me as odd that all over the site they are begging for donations NOT! I reported them to the FTC 

Camila Pinzon's profile image
Camila Pinzon 
3 months ago

love CR 

Ruth HUrley's profile image
Ruth HUrley 
7 months ago

Ripped off called the same day I was charged $39 for Membership to cancel. They deducted $10 and refunded $29. Very unfair business practice. This is a total rip off by consumer reports. I am a senior citizen. Many many medical problems I object to this Rip off practice! 

S. Goldie's profile image
S. Goldie 
8 months ago

I purchased an annual membership a year ago for $39. I noticed today that I was charged again 3 days ago. I barely used the service and am not in a position to waste money so I called to cancel and request a refund. The rep assisted me and confirmed that I would get $29 refunded. The rep said the $29 is the "prorated" amount that I would receive. How is $29 my refund on an annual membership that cost me $39??? My refund was missing $10! I spoke to a supervisor informed me that when I signed up I agreed to this (somewhere in ... read more

Frequently asked questions about Consumers Union

How is Consumers Union rated?

Consumers Union has a 3.5 star rating with 110 reviews. 

When is Consumers Union open?

Consumers Union is closed now. It will open tomorrow at 9:15 a.m. 

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