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Consumers Energy

2.6

About this business

Location details

2074 242nd St, Marshalltown, IA, 50158, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.635 reviews
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Josh Snow's profile image
Josh Snow 
on Google
a month ago

ORIGINAL POST: They had to re-locate a transformer and a meter box into my property. Of course they had to dig a trench, but they didn’t backfill it at all. They just pushed the spoils pile back into the trench without compacting it at all, leaving me with a two foot high spoils pile going all the way across my yard. Completely unacceptable garbage work. I don’t have any confidence whatsoever that these guys will keep the power on. REVISION: I called and complained about the job, didn’t get resolved, had a minor confrontatio... read more

Rob Kirkpatrick's profile image
Rob Kirkpatrick 
on Google
2 months ago

They are very friendly and helpfull. 

Deena Dyer's profile image
Deena Dyer 
on Google
5 months ago

Been with consumers energy for almost 6 years, have had more power outages than any other company we’ve been with. I understand inclement weather affecting power, but with this company it goes out when weather is fine. Ridiculous amount of outages. 

Carmen Edwards's profile image
Carmen Edwards 
on Google
2 years ago

After losing power during an ice storm February 23rd around 9pm, consumers was on the hunt with their spot lights down our long gravel road. They had us up and running at 11:09pm. God bless the hard working men and women of Consumers Energy in and around Marshalltown Iowa! 

michael ware's profile image
michael ware 
on Google
3 years ago

When I've experienced outings, the service was efficient and timely. The linemen and office staff have always been great and helpful. However... I don't care for their "late" policy terms. In full disclosure, I was late on an invoice, which is due on the 3rd of the month. Mid-month I was contacted in person as a reminder and assessed a $75 fee for the personal contact. However, I wasn't 30 days late. Rather, a couple weeks. I paid the bill the same day and set up my account for monthly "auto pay" to avoid future problems. Bu... read more

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Frequently asked questions about Consumers Energy

How is Consumers Energy rated?

Consumers Energy has a 2.6 star rating with 35 reviews. 

When is Consumers Energy open?

Consumers Energy is closed now. It will open at 9:00 a.m. 

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