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2074 242nd St, Marshalltown, IA, 50158, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
ORIGINAL POST: They had to re-locate a transformer and a meter box into my property. Of course they had to dig a trench, but they didn’t backfill it at all. They just pushed the spoils pile back into the trench without compacting it at all, leaving me with a two foot high spoils pile going all the way across my yard. Completely unacceptable garbage work. I don’t have any confidence whatsoever that these guys will keep the power on. REVISION: I called and complained about the job, didn’t get resolved, had a minor confrontatio... read more
They are very friendly and helpfull.
Been with consumers energy for almost 6 years, have had more power outages than any other company we’ve been with. I understand inclement weather affecting power, but with this company it goes out when weather is fine. Ridiculous amount of outages.
After losing power during an ice storm February 23rd around 9pm, consumers was on the hunt with their spot lights down our long gravel road. They had us up and running at 11:09pm. God bless the hard working men and women of Consumers Energy in and around Marshalltown Iowa!
When I've experienced outings, the service was efficient and timely. The linemen and office staff have always been great and helpful. However... I don't care for their "late" policy terms. In full disclosure, I was late on an invoice, which is due on the 3rd of the month. Mid-month I was contacted in person as a reminder and assessed a $75 fee for the personal contact. However, I wasn't 30 days late. Rather, a couple weeks. I paid the bill the same day and set up my account for monthly "auto pay" to avoid future problems. Bu... read more
Consumers Energy has a 2.6 star rating with 35 reviews.
Consumers Energy is closed now. It will open at 9:00 a.m.
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