Consumers Energy's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Consumers Energy

1.6

About this business

Location details

1220 S Kalamazoo Ave, Marshall, MI, 49068, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.617 reviews
Select a rating
Bradly Sears's profile image
Bradly Sears 
on Google
a week ago

I’d get better energy reliability from a hamster in a wheel. Honestly. You guys suck. 

Matthew Rose's profile image
Matthew Rose 
on Google
2 months ago
Mandi M's profile image
Mandi M 
on Google
2 months ago

Been waiting over 24hrs for them to reconnect my power after having to pay out of pocket for an electrician to repair damage caused by their pole ripping the wires & mount out of my house wall! Just to receive a voicemail saying I need to report when the repair has been done...even though the report has been open for OVER 24HRS and im STILL waiting! 99.something% with power yet you can't get someone out here!? the math isn't matching Consumer & maybe stop letting your representatives work from home THE CUSTOMER SERVICE IS A ... read more

John's profile image
John 
on Google
2 months ago

I lose power every time there's a semi-major storm. In spite of their continuous rate hikes, consumers can't seem to find the time to do preventative maintenance on any of the power lines in my area. Tree trimming, pole replacement, etc., seem to be unimportant to them until the power is out. Their website is obscenely inaccurate as far as restoration times and often says power has been restored when it hasn't. They are too focused on their renewable energy initiatives- and not on providing reliable electricity to people who... read more

Elizabeth S.'s profile image
Elizabeth S. 
on Google
2 months ago
View all google reviews

Frequently asked questions about Consumers Energy

How is Consumers Energy rated?

Consumers Energy has a 1.6 star rating with 17 reviews. 

When is Consumers Energy open?

Consumers Energy is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com