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Consumers Energy
- Electricity Suppliers
- Allendale, MI
About this business
Location details
17000 Croswell St, Allendale, MI, 49460, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
they are running a Monopoly in the West Michigan area. Price gouging us with no fear because there is no other electric company in our area. I am struggling to pay my bills, and my home doesn't have air conditioning.
I'm from the South, where we have a reasonable expectation of power unless something catastrophic happens. Tornadoes. Ice storms. Even then, dedicated linemen rush out to restore power in hours. Yet in Michigan on a sunny August day we lose power for 7 hours because of "Trees". I've been told this is just part of living here. Other areas maintain their right of ways to avoid "trees" falling on lines. Not Consumers Energy. And we still pay 3-5X the rate we paid in the south for electricity. I'd expect the higher rate to come ... read more
20 years ago this was a great company. They have recently requested to the state the highest rate hike in their history. The service in my area has gone out so many times that my neighbors have invested in permanent whole house generators. In addition, their billing department is just plain terrible. We need another company to come in and give them some competition.
I think it’s ridiculous how they do these peak hours garbage us first shifters are getting the worst of it my bill triples every year they do this to us
Just terrible customer service, terrible updates on simply providing reasonable updates during an outage yet publishing exciting numbers of reduction of outage when they've cut crews by over 50% and still have customers out of power for 4 days. Call center staff and supervisors have zero empowerment to get better updates than the website.
Frequently asked questions about Consumers Energy
How is Consumers Energy rated?
Consumers Energy has a 1.4 star rating with 22 reviews.
When is Consumers Energy open?
Consumers Energy is open now. It will close at 6:00 p.m.
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