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Consumers Credit Union
- Finance
- Waukegan, IL
About this business
Location details
3737 N Lewis Ave, Waukegan, IL, 60087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
El personal es muy amable y es bilingue
Very much like at a jewelry store in April 2023, got repeatedly declined tonight with no resolution with no less than 5 phone calls to both CCU and PSCU Fraud Monitoring over the course of almost a full hour. I felt like a fool unable to get a $188 Costco purchase approved on a $25k limit credit card (with $0 balance) less than 1.5 hours from my home. Responding that changes were legitimate during the fraud monitoring robo call that finally came well over 30 minutes after first decline still didn't allow my card to work. Hav... read more
Been Banking here 5+ years, this past year seems like things have gone down hill. Consumers is becoming like every other bank and losing their personal touch. My account has been hacked 2x in one year. First time I was told I would recipe a new card in 7-10 business days, about 2 weeks went by and I called about the card and the person I talked to did not send the new card, they sent me an expedited card for a $25 fee. Second time account got hacked, got a call from consumers telling me my account was hacked and my card bloc... read more
The The new voice recognition program is extremely inefficient, slow and getting in contact with somebody is brutally long -
Frequently asked questions about Consumers Credit Union
How is Consumers Credit Union rated?
Consumers Credit Union has a 2.8 star rating with 48 reviews.
When is Consumers Credit Union open?
Consumers Credit Union is open now. It will close at 6:00 p.m.
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