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Consumers Cooperative
- Propane
- Coralville, IA
About this business
Location details
3500 2nd St, Coralville, IA, 52241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Melissa, whom answered the billing phone, needs some help in customer service. People whom work for you, should address your customers in a caring, respectful attitude...She did neither. Not a good face to have for your company.
The most rude secretary/office lady EVER. We canceled our service simply due to her lack of professionalism and extremely disrespectful tone. She lied about her name when me and my husband asked her each time so not sure of her name but wow I have never been treated like that by a business. After 2 years of not charging us a rental fee, they randomly started charging us. The original agreement was that we wouldn’t pay a rental fee as long as we got propane from them. I tried to explain this to the office associate and she di... read more
Accounts receivable representatives are rude and don't give the impression that they care about their customers. We weren't even ask why we switched companies when we called to have their propane tank picked up, (although this person was nice). My advise would be to hire customer service representatives that take their roles seriously.
Frequently asked questions about Consumers Cooperative
How is Consumers Cooperative rated?
Consumers Cooperative has a 3.4 star rating with 12 reviews.
When is Consumers Cooperative open?
Consumers Cooperative is closed now. It will open on Monday at 9:00 a.m.
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