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Consumer Financial Services

2.6

About this business

Location details

300 S Green Bay Rd, Waukegan, IL, 60085, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
2.686 reviews
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Silvia T.'s profile image
Silvia T. 
8 years ago

Very rude and unprofessional ! I regret getting an auto loan from them. Maybe it's not the company but the people who work for it . And they don't accept credit cards !!!!! 

Chapin U.'s profile image
Chapin U. 
9 years ago

They have the worst customer service ever...this woman her name is TIFFANY is sooooo unprofessional...very rude stated that if you're late on a payment you don't deserve respect and aren't consider a customer....I seriously wanted to slap her. She acted like the loan was coming out of her pocket...next time I get something finance, I will make sure it's not cfs....screw them and specially TIFFANY. 

Carlos S.'s profile image
Carlos S. 
10 years ago

Horrible customer service and very rude from the moment you ask a general question. Asking to get clarity on a general issue they get defensive and talk down to customers. I should have done more searches for reviews because I would not have gone to this place. Stay away from this business, even if you have no other options. 

tristar123's profile image
tristar123 
13 years ago

Bad service – CFS have been sued and have settled to pay many of thier customers for fraudulent loan and bad business practice. The customer service people thier are rude and very unprofessional. They mostly have hispanic customers that they are willing to help but if are of another race, than they are not willing to help you at all. RACISTS!!!!!!!!! 

nstlc's profile image
14 years ago

GREAT SERVICE – I have to disagree, their interest rate are not that high compared to other loan offices in the area. Go to a bank if you have great credit lower interest rate. Do your homework go to Payday Loan Store, now they will charge you 100% or more on interest rate. You are never going to get anything for free!! Hello! If you don’t have the best credit you seek these offices for help. I always have a great experience with this office; I have seen on occasion when customers have come in and get very upset with these l... read more

22q4u's profile image
14 years ago

Outstanding service – I have been a customer at CFS for many years now. I will continue to return to them for my financial needs regardless of the higher interest rates. I have always been treated with prompt and friendly service. I have walked in and walked out within minutes with a loan when I have needed it. The ladies are all bilingual and go above and beyond their job duties by thoroughly explaining the contracts and letters to the Spanish speaking clientel. They also provide a free notary service to all current custome... read more

monchi2527's profile image
monchi2527 
16 years ago

bad customer service – they are the worst, be carefull with the percentage etc, and double the loan that means they put more money in their pocket not to help u out, service is the worst you are late one day they are telling you they are taking you to court, now when you pay off your loan or very close to pay it off they want you to take more money to be deeper in the whole, be carefull do not sign your life away with them 

Frequently asked questions about Consumer Financial Services

How is Consumer Financial Services rated?

Consumer Financial Services has a 2.6 star rating with 86 reviews. 

When is Consumer Financial Services open?

Consumer Financial Services is closed now. It will open at 8:00 a.m. 

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