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Conrad's Tire Express & Total Car Care

4.2

About this business

1969—It was the year of Neil Armstrong and Woodstock. It was also the year that Joan and Ed Conrad founded a family business with one store and eight employees. Over the past decades, Conrad's has expanded to 38 Northeast Ohio locations and ranks within the 35 largest tire dealerships in the country. Maintaining our 40+ year heritage of customer service is our passion at Conrad's; it's something that only a family business can provide. We constantly strive to offer the highest quality products, the best trained technic... read more

Location details

6099 Heisley Rd, Mentor, OH, 44060, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.2579 reviews
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Eugene Salomon's profile image
Eugene Salomon 
on Google
6 days ago

Service was very good in addition to honoring tire price directly from Goodyear web site. The technicians are very knowledgeable and provided excellent service. I did not look to have an alignment done unless it was a dramatic change from a recent alignment done by the car dealer, but after seeing the results from an alignment scan, I had them do a new alignment and so glad I did because the truck now drives great down the road with no problems. I would highly recommend any service to be done by this location 

Sha Money's profile image
Sha Money 
on Google
a week ago

Wouldn't recommend anybody go here not only did they charge 1000 for minor damage they keep getting lies about when the car is gonna be ready and making me miss work hours. Choose better, they suck 

Dan's profile image
Dan 
on Google
3 weeks ago

Conrad's in Mentor are not to be trusted. They towed my car up to their tire center for a starter motor. When I call them they said the towing was free. When they call me with the estimate they said it was $600. That was for the diagnostic the motor and the labor. The diagnostic was $105. I said I don't need the diagnostic it's the starter motor. They said "okay, the towing is $105. So instead of being $495 they screwed me for $600. After I got screwed by Conrad's I checked with the dealer and they would have done it for $46... read more

Erick A's profile image
Erick A 
on Google
4 weeks ago

I strongly advise against getting any work done at this shop — it’s not just unprofessional, it’s unsafe. I came in to have new TPMS sensors installed, and just two hours after leaving, all four of my tires were completely flat. This could have easily led to a dangerous situation on the road. I brought the car back the very next day and was told to drop it off so they could fix their mistake. I did — but they never even touched it. No updates, no urgency, nothing. This kind of careless work and lack of accountability is not ... read more

Bob Bennett's profile image
Bob Bennett 
on Google
a month ago

They are very thorough and explain all issues they found. 

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Frequently asked questions about Conrad's Tire Express & Total Car Care

How is Conrad's Tire Express & Total Car Care rated?

Conrad's Tire Express & Total Car Care has a 4.2 star rating with 579 reviews. 

When is Conrad's Tire Express & Total Car Care open?

Conrad's Tire Express & Total Car Care is open now. It will close at 6:00 p.m.  

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