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Connecticut Housing Finance Authority
- Mortgage Lenders
- Kansas City, CT
About this business
Location details
999, 3019, West St, # 1, Kansas City, CT, 06067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our lender put us through the CHFA program and they do not follow the federal FHA guidelines when it comes to qualifying income. For 1099 workers they are suppose to average your last two years of income to qualify you for the income limit. Instead they just go off your most recent year and if you are purchasing a multi family but YOU have no intention of renting it out. They will still use that as income as well. That being said we spent almost two months gathering paperwork and attending there required classes to get appro... read more
CHFA violates laws and regulations. Treat a customer like a misbehaved student. False statements about a customer, inappropriate language that is inconsistent with their EMAP's mission and purpose, goal-posting, evasive answers, equivocation, and post-hoc justification - by a senior person Kelly Ryder. Staff closing ranks in cover up, including Lisa Hensley. This speaks not only to lawlessness but to zero ethical standards. And the issue is - there is no oversight over this organization. CT DOB has no influence over them. Le... read more
I have been calling multiple times with no answer. When I finally got someone she claimed she (Eileen feliciano) were going to send The information for the program. Never got anything called again and she once again said she was going to send it still got nothing. Had my partner call and she told him that she’s is doing taxes right now. This makes no sense. Just horrible
Abysmal mortgage company with even worse customer service. Improper allocations of payments and incompetent supervisors make dealing with them frustrating.
The customer service is horrible . Not very compassionate or pleasant people who work here. As i can to get information on a loan is like their annoyed . Also just to make payments here is a hassle . In this day and age i don’t understand why there isn’t more options then sending in checks and money orders.
Frequently asked questions about Connecticut Housing Finance Authority
How is Connecticut Housing Finance Authority rated?
Connecticut Housing Finance Authority has a 2 star rating with 27 reviews.
When is Connecticut Housing Finance Authority open?
Connecticut Housing Finance Authority is closed now. It will open on Tuesday at 8:30 a.m.
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