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Connect America

2.3

About this business

For more than 45 years, Connect America has been helping aging and at-risk individuals live safely in their homes. Through our easy-to-use personal emergency response, remote patient monitoring and medication management systems, we process over 850,000 signals, calls or incidents each month and have protected an estimated 10 million lives. But Connect America is more than just technology. Our trained response coordinators are available 24/7, providing access to lifesaving care for seniors and vulnerable populations. 

Location details

Three Bala Plaza West, Bala Plaza Suite #200, Bala Cynwyd, PA, 19004, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.318 reviews
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Mubin Sadat's profile image
Mubin Sadat 
on Google
2 months ago

They’re so trash couldn’t give me money back as a tech hopefully you guys get destroyed 

Tonya Funderburk's profile image
Tonya Funderburk 
on Google
2 months ago

Their devices are used they refurbish then. Their devices have bed bugs and cockroaches inside them. 

Juliette Yaely's profile image
Juliette Yaely 
on Google
4 months ago

2 stars only. Do not buy from them do not start anything from them. I repeat do not start anything with this company. After cancelling my account was mission impossible to get back my money do not do business with this company do not 

Marnie Schuschke's profile image
Marnie Schuschke 
on Google
4 months ago

Terrible customer service. We ordered this for my father-in-law and despite having three emergency contacts listed, when they couldn't reach him on home or cell, they never even tried to reach out or notify any of us. Now dealing with returning and getting credit for pre-paid service plan has been a nightmare. 

e z's profile image
e z 
on Google
7 months ago

Shady company! Avoid at all costs. I called Connect America for a monitoring system and asked if my mom doesn't like it if we can get a refund. They said yes. We received it and my mom never activated it (we had another alert system we used instead) and I sent it back within the 30 day window. I was told I would get a refund and it never came. Terrible customer service. Called several times to follow up and was told I would get the refund and yet none never came. Terrible! 

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Frequently asked questions about Connect America

How is Connect America rated?

Connect America has a 2.3 star rating with 18 reviews. 

When is Connect America open?

Connect America is closed now. It will open tomorrow at 9:00 a.m. 

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