Concord Industries

Steve Slaight 

on Google

2 months ago

I absolutely hate to complain about an American Made brand... but I could not be more disappointed in the lack of customer service and what appears to be a poor quality issue with the uber-expensive telescoping flagpole from Concord American. I had specifically requested a model with ropes (I don't want to mess with telescoping-only due to high winds in our area). First: Customer service. I DID ask for a telescoping pole, thinking it came with the rope kit as I had requested. It did not. On asking, there was no attempt to fi... read more

Milda 

on Google

a year ago

ABSOLUTELY THE WORST!!! STAY AWAY AT ALL COSTS!!!! SYDNEY IS RUDEST PERSON WHO DOES NOT CARE. SHE'S A HEARTLESS LIAR!!!! TOLD THE SHIPMENT COMPANY TO EMAIL THEM & NEVER PROVIDED THE EMAIL ADDRESS. SHAME ON YOU SYDNEY, KARMA IS COMING FOR YOU! Ordered an item from them on June 9th, they said 2 weeks, today, is August 11th & they said they lost my shipment!!! DO NOT ORDER FROM THIS COMPANY EVER! ALL THE ITEMS ARE MADE IN CHINA AND THEY JUST POWDER COAT THEM! LIARS!!!! 

nick lydon 

on Google

a year ago

The company I work for has been buying poles for decades. They are timely and behind the scenes my team is grateful for their help because things will go wrong every once in a while with such a large piece of metal. It's just the nature of the business! Thanks so much!