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Concierge Home Care
- Healthcare
- Port St. Lucie, FL
About this business
Location details
1840 SE Port St Lucie Blvd Ste 1840, Port St. Lucie, FL, 34952, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
PT guy they sent over was only concerned about selling me his services and vitamin packs. Very rude and condescending. Told me my doctor was all wrong about rehab.
Unfortunately I feel bad for the 2 incredible nurse and Physical Therapist who help me during my healing. As when it comes to management they are not responsible and very neglectful. It seems that the most important thing is getting paid my PT ended since 1st week of March despite requesting a discharge as I was told no one came nor called and my communication with the PT was used as a note to my file how pathetic is this? Hopefully they’re covering multiple agencies and staffs are overwhelmed. I pray that I will not have to... read more
This agency demonstrates a concerning lack of urgency and accountability in serving the residents of Port St. Lucie. As an organization regulated by both Medicare and AHCA, there is an expectation of timely, responsive, and patient-centered care standards that were clearly not met in this experience. A referral was left unaddressed for almost a week with absolutely no follow-up or communication. When I attempted to escalate the matter and speak with a Director of Nursing or an administrator, I was instead placed on hold for ... read more
This company was assigned to care for an elderly person. It appears that they do not hire employees to care for the patients, but all sub-contractors. Many of the individual care providers were very good. However, the company does not order/send the supplies the care providers need, requiring the provider to purchase their own supplies. The one time that we needed a in-home nurse, we were told that one was "not available". It took 29 hours for one to come out. However, that weekend a virtual nurse called. Why was a virtual n... read more
Terrible experience with this company. My mother needs both occupational and physical therapy due to a fall that resulted in several broken bones. The first OT they sent (Michelle), was the rudest person I've ever encountered in Healthcare. Instead of letting us explain the issues with my mother, she had her own agenda and didn't want to listen to us. What she wanted to do would not have even been possible at that time of my mother's recovery. I requested a new OT. Jake (the new OT) was really good, listened to what we said,... read more
Frequently asked questions about Concierge Home Care
How is Concierge Home Care rated?
Concierge Home Care has a 2.4 star rating with 12 reviews.
When is Concierge Home Care open?
Concierge Home Care is open now. It will close at 5:00 p.m.
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