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Concepts, Inc.

3.7

About this business

Kitchen Counters, Vanities, bath surrounds made from natural stone, quartz, marble, and ceramics 

Location details

2740 Old State Rte 32, Batavia, OH, 45103, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.718 reviews
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Floss freely's profile image
Floss freely 
on Google
11 months ago

Great bunch of guys innovative and differently Hi-Tech for cutting the stone and handling it extremely informative about the process I'm telling all my friends about them and that's that they should choose them to get their countertops from 

Katherine Weber's profile image
Katherine Weber 
on Google
2 years ago

HORRIBLE experience with employee Amy. Would not recommend going there! Was sold on using this company for my countertops until I had to deal with her. She is SO RUDE and completely unprofessional. When she herself told me they would have a drawing to me for my countertops and then didn't I stopped in to ask and she stormed out of her office to tell me that 'this wasn't self service like McDonald's' despite her being the one personally telling me it would be ready. She never explained any part of the process to me and turned... read more

andrew mark's profile image
andrew mark 
on Google
2 years ago

First off. Never mentioned they don’t do the tear out for the counters at any point. Even when talking to the guy out measuring. Just a line in their contract. Talked to owner. He was extremely condescending, rude and zero concern for customer service. Tried charging me. They under measured multiple slabs. They damaged walls in all three rooms they installed in. Even jammed into my new drywall. See pic. Nothing lines up. Huge gaps. Didn’t seal the tops. Left big mess in each bathroom. Have to hire my painter to come back out... read more

Bee and Bee's profile image
Bee and Bee 
on Google
2 years ago

First off. Never mentioned they don’t do the tear out for the counters at any point. Even when talking to the guy out measuring. Just a line in their contract. Talked to owner. He was extremely condescending, rude and zero concern for customer service. Tried charging me. They under measured multiple slabs. They damaged walls in all three rooms they installed in. Even jammed into my new drywall. See pic. Nothing lines up. Huge gaps. Didn’t seal the tops. Left big mess in each bathroom. Have to hire my painter to come back out... read more

Jairo Ardon's profile image
Jairo Ardon 
on Google
3 years ago
View all google reviews

Frequently asked questions about Concepts, Inc.

How is Concepts, Inc. rated?

Concepts, Inc. has a 3.7 star rating with 18 reviews. 

When is Concepts, Inc. open?

Concepts, Inc. is closed now. It will open at 8:00 a.m. 

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