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Concepts, Inc.

3.8

About this business

Location details

2740 Old State Rte 32, Batavia, OH, 45103, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.820 reviews
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Rick Sturgeon's profile image
Rick Sturgeon 
3 months ago

Wonderful company to work with. Pricing was more than competitive. Our countertop included the stainless steel sink. Installation was completed by Sean with attention to detail that you just don’t see anymore. Measurements were perfect. They delivered exactly what they said they would. Excuse the pictures because the kitchen is not complete. Just pay attention to the wonderful countertop. We will definitely use them in the future. 

Lisa Highfield's profile image
Lisa Highfield 
7 months ago
Floss freely's profile image
Floss freely 
a year ago

Great bunch of guys innovative and differently Hi-Tech for cutting the stone and handling it extremely informative about the process I'm telling all my friends about them and that's that they should choose them to get their countertops from 

Katherine Weber's profile image
Katherine Weber 
3 years ago

HORRIBLE experience with employee Amy. Would not recommend going there! Was sold on using this company for my countertops until I had to deal with her. She is SO RUDE and completely unprofessional. When she herself told me they would have a drawing to me for my countertops and then didn't I stopped in to ask and she stormed out of her office to tell me that 'this wasn't self service like McDonald's' despite her being the one personally telling me it would be ready. She never explained any part of the process to me and turned... read more

andrew mark's profile image
andrew mark 
3 years ago

First off. Never mentioned they don’t do the tear out for the counters at any point. Even when talking to the guy out measuring. Just a line in their contract. Talked to owner. He was extremely condescending, rude and zero concern for customer service. Tried charging me. They under measured multiple slabs. They damaged walls in all three rooms they installed in. Even jammed into my new drywall. See pic. Nothing lines up. Huge gaps. Didn’t seal the tops. Left big mess in each bathroom. Have to hire my painter to come back out... read more

Frequently asked questions about Concepts, Inc.

How is Concepts, Inc. rated?

Concepts, Inc. has a 3.8 star rating with 20 reviews. 

When is Concepts, Inc. open?

Concepts, Inc. is closed now. It will open on Monday at 8:00 a.m. 

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