Complete Appliance Protection

suzanne 

on Google

a month ago

I’ve been with this company at least two years, the staff is friendly and professional. A portion of most of my claims have been paid. Many times I’ve had to find my own service person of which I have no Complaint. Once your invoice is submitted, it is approximately 30 days before you receive your reimbursement if it has been determined that the company will support the repair. If you submit automatic payment, then it is deposited directly to your account. You’re notified by email that QuickBooks has issued a refund. I gave ... read more

S A 

on Google

4 months ago

I've had two experiences with Complete Protection, and I couldn't be happier. There are no hidden surprises in their contract, and they have abided by the terms. In the past, working with warranty companies always felt like a bait and switch, where you could only use their vendors, and their vendors were overbooked. Complete Protection doesn't hold you hostage. You get pre-approval on the work, get the work done, and turn in your receipt. They even covered the service fee. I never thought the day would come when I gave the n... read more

Tim Campbell 

on Google

6 months ago

My Warranty Company is Better than Yours! Complete Appliance Protection did it again. My house was hit by lightning destroying just about everything, including two furnaces and two air conditioning compressors. Without any hassle CAP sent Payout Authorizations for all four units. Seeing that I was claiming these on my insurance, and the fact that CAP has always protected us, I gladly returned those authorizations. Thanks CAP for always being there for us! 

Kevin Kline 

on Google

8 months ago

I've been a member for over 10 years never once have I had an issue whether a repair or replacement. Courteous, prompt no hassle service from initial call to completion. God willing I'll get another 10 years ! 

Stella 

on Google

9 months ago

I had the pleasure of speaking with Mandy in customer support, and she was an absolute gem from start to finish. Not only was she knowledgeable about the different coverage options, but she also took the time to walk me through how to ensure my home—and all three of my A/C units—would be fully protected. Mandy didn’t rush the call or give me cookie-cutter answers. She listened carefully to my concerns, clarified fine-print details without sounding robotic, and gave honest recommendations that actually made sense for my situa... read more