Community Memorial Health System

Kathy Hammerand 

on Google

2 weeks ago

I arrived twenty minutes ahead of my scheduled appointment time, as instructed. I was not taken back to an exam room until 30 minutes after my scheduled appointment, meaning 50 minutes in the waiting room, then sat in the exam room for an additional 45 minutes. The room was small and hot, so I opened the door to get some air while I waited. When the nurse practitioner finally came in she offered no words of concern for my wait. She prescribed medication for me, but then called it in to a pharmacy I had never heard of; NOT my... read more

Kassandra Martinez 

on Google

5 months ago

My recent experience was great and it was my first time there. Upon entering there was about a 4 minute wait to check-in at the front desk, which given the amount of people that was understandable. They did advise to be there 20 min earlier than my appointment which I was. In total, I waited about 35min to get called in. Once in the back, I did notice a lot of rooms so I can understand why there is a lot of people. After vitals checked, the provider was there maybe 5 min after so did not take long at all. Dr. Carbonell was p... read more

Rachel Abbott 

on Google

5 months ago

Awful. Awful awful awful. Everything is at a glacial place. Takes months to get an appointment. If you call with any question whatsoever, they "send a message" to someone who can answer, and they won't get back for four business days. If you have to know something urgently, they do not care in the slightest, they just tell you too bad for you, up to four business days. Half the time, they never call back, and if you call them again, all they say is that they will once more "send a message." All the staff on the phone have a ... read more