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Dignity Health - Community Hospital of San Bernardino Emergency Room
- San Bernardino, CA
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Location details
1805 Medical Center Dr, San Bernardino, CA, 92411, United States
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RecommendedThey took us in real quick
their nurses station on the 3rd floor sucks how do they have no charge nurse ive been trying to speak to my mom a patient and get an update on her but I just get left on hold or asked to call back
Business response:
Hi Serena, I'm sorry to hear about the lack of communication you have experienced with your mom's care. I have shared your message with our leadership team for attention to these concerns. Please feel free to call our patient experience team at 909-806-1490 for additional help.
Can’t recommend a hospital who employs such racist and inconsiderate people. We already know there are disparities in the care black men and women receive in the healthcare system. Hospitals should be working to educate their employees on this issue and getting rid of people like this. I’ll be making sure my family and friends get quality care elsewhere.
Business response:
Hi Carolina, Thank you for bringing this to our attention, we are currently investigating this matter. As a faith-based organization that’s committed to healing our communities, both physically and spiritually, we condemn hateful speech and actions that are hurtful to our friends and neighbors – the people we serve. Our values don’t stand for intolerance of any kind.
“Dignity” Health states that “Heroes Work Here.” How is this kind of behavior in line with being a “hero” or having any “dignity” at all? We have to hold our medical care providers to a higher standard and your employee sharing images like this on social media will absolutely solidify my decision to go elsewhere for medical services.
Business response:
Hi Chara, Thank you for ensuring we are aware of this social content, we are currently investigating this matter. As a faith-based organization that’s committed to healing our communities, both physically and spiritually, we condemn hateful speech and actions that are hurtful to our friends and neighbors – the people we serve. Our values don’t stand for intolerance of any kind.
I can’t support a place like this when you guys employ people that aren’t culturally aware of the climate we’re in. This is absolutely insensitive and careless.
Behavioral help is good.
90% of the staff were awesome. but the 10% were the most awful,rude, uncaring, unprofessional services I had ever witnessed. And the security guard was giving me medical advice. I'll never ever go back again.
If you are DEAF? DO NOT GO HERE!! they have no idea nor do they care, what the Deaf life is like. And our varied means of communication? They simply strapped me down and pinched my nose shut and wouldn't let go of my ear with my hearing aid. Four times now.
Frequently asked questions about Dignity Health - Community Hospital of San Bernardino Emergency Room
How is Dignity Health - Community Hospital of San Bernardino Emergency Room rated?
Dignity Health - Community Hospital of San Bernardino Emergency Room has a 3.8 star rating with 588 reviews.
When is Dignity Health - Community Hospital of San Bernardino Emergency Room open?
Dignity Health - Community Hospital of San Bernardino Emergency Room is open now. It is open 24/7.
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