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Commonwealth Edison Co

1.7

About this business

Location details

1910 S Briggs St, Joliet, IL, 60433, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.748 reviews
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eggshell 3824's profile image
eggshell 3824 
on Google
2 weeks ago

Repairs are WAY TOO LONG 

Chase 477's profile image
Chase 477 
on Google
4 weeks ago

Very rude and disrespectful 

Jasmine PC's profile image
Jasmine PC 
on Google
4 months ago

Seriously!!! I've been on hold for hours, for days!! Goodness! Yes, i tried to fill out that form and it says will contact in 2-3 business days. And it has been 2 months since and i didn't get any call back or email. Please do better. Please don't waste our time. 

Blayne Oldenburg's profile image
Blayne Oldenburg 
on Google
4 months ago

Waited on hold for an hour and half and too afraid to hang up and start all over again, but they don't allow a call back time after you turn it down the first time. This has happened EVERY time I try calling. Does anyone even work here? As i read through some of the other comments and see same stuff, occasionally you'll get someone that comments back on your review to fill out a form and someone will reach out, but then take that person and answer a phone then. I can't imagine there is really that many calls coming in at the... read more

Erik Williams's profile image
Erik Williams 
on Google
5 months ago

Customer service seems to be non-existent. Won't recognize my account number on-line, so I can't make payment... Stuck on phone for just past 2 hours now... How is there a person getting paid to supervise this department? How is this type of disservice and treatment of your customers even legal??? 

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Frequently asked questions about Commonwealth Edison Co

How is Commonwealth Edison Co rated?

Commonwealth Edison Co has a 1.7 star rating with 48 reviews. 

When is Commonwealth Edison Co open?

Commonwealth Edison Co is closed now. It will open on Monday at 9:00 a.m. 

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