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1910 S Briggs St, Joliet, IL, 60433, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Repairs are WAY TOO LONG
Very rude and disrespectful
Seriously!!! I've been on hold for hours, for days!! Goodness! Yes, i tried to fill out that form and it says will contact in 2-3 business days. And it has been 2 months since and i didn't get any call back or email. Please do better. Please don't waste our time.
Waited on hold for an hour and half and too afraid to hang up and start all over again, but they don't allow a call back time after you turn it down the first time. This has happened EVERY time I try calling. Does anyone even work here? As i read through some of the other comments and see same stuff, occasionally you'll get someone that comments back on your review to fill out a form and someone will reach out, but then take that person and answer a phone then. I can't imagine there is really that many calls coming in at the... read more
Customer service seems to be non-existent. Won't recognize my account number on-line, so I can't make payment... Stuck on phone for just past 2 hours now... How is there a person getting paid to supervise this department? How is this type of disservice and treatment of your customers even legal???
Commonwealth Edison Co has a 1.7 star rating with 48 reviews.
Commonwealth Edison Co is closed now. It will open on Monday at 9:00 a.m.
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