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Commonwealth Casualty Insurance Company

3.4

About this business

Location details

2500 N 24th St, Phoenix, AZ, 85008, United States

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WeekdayScheduleStatus
MonClosed
Tue06:00 a.m. to 5:00 p.m.
Wed06:00 a.m. to 5:00 p.m.
Thu06:00 a.m. to 5:00 p.m.
Fri06:00 a.m. to 5:00 p.m.
Sat06:00 a.m. to 5:00 p.m.
SunClosed
3.41,099 reviews
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MariHa Casas's profile image
MariHa Casas 
2 days ago

Absolutely Horrible Insurance Company — One of the Worst Experiences I’ve Ever Had My experience with Commonwealth Insurance Company has been absolutely infuriating, and I would not recommend this company to anyone. Their lack of communication, refusal to cover the full cost of my vehicle repairs, and complete disregard for how stressful this process has been are beyond unacceptable. To make matters worse, this accident was NOT my fault. I was rear-ended, and my vehicle had no previous damage before the accident. Despite t... read more

garrison Meeks's profile image
garrison Meeks 
a week ago

This has to be the worst insurance company of all time. They only communicate every couple weeks, don't answer the phone and when they do respond they use a auto response bot. Worst company ever!!! Do not work with them. They are slow and horrible!! I never write bad reviews about companies because it is usually not that serious for me but this company sucks. 

nicole rachel's profile image
nicole rachel 
2 weeks ago

If I could give them 0 or negative I 100% would. My experience with Commonwealth Casualty has been the WORST, and the lack of communication on my auto claim has now had a massive impact on my life. I was involved in an auto accident on July 18, 2026. My insurance, Progressive, investigated the accident and determined the other driver was at fault. I immediately reported the accident, provided Progressive with a detailed written statement and photographs, and continued communicating with them as additional issues with my vehi... read more

Trevor Garbe's profile image
Trevor Garbe 
3 weeks ago

How is this company even in business? Honestly my first call with the adjuster was fine. After review they said they would assume 100% liability after one of their insured drivers rear ended me. After that initial phone call I cannot get ahold of anyone, no call back after leaving numerous voicemails, and my adjuster has supposedly changed. Anytime I use the extension for my adjuster it’s just straight to an answering machine. After reading other reviews I’m starting to wonder if they are even a legit company. 

Chris Patterson's profile image
Chris Patterson 
3 weeks ago

Horrible place do not use them after almost 4 months ther finally totaled my vehicle they do not stay in contact with anyone and want you to pay for everything I will be reporting them to b.b.b and have a lawyer on call if you are using them for anything 

Frequently asked questions about Commonwealth Casualty Insurance Company

How is Commonwealth Casualty Insurance Company rated?

Commonwealth Casualty Insurance Company has a 3.4 star rating with 1,099 reviews. 

When is Commonwealth Casualty Insurance Company open?

Commonwealth Casualty Insurance Company is closed now. It will open on Tuesday at 6:00 a.m. 

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