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431-439 Sussex St, Sydney, NSW, 2000, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would like to sincerely thank Lily Luo for her outstanding support and exceptional customer service at Commonwealth Bank. Lily helped me through a very stressful situation when someone tried to hack my bank account. She remained calm, explained everything clearly, secured my account, and arranged a new credit card for me. What impressed me the most was her dedication. Even after her working hours had ended, she stayed to make sure everything was completed properly and that my account was safe. She never rushed me and tre... read more
I'm a Chinese international student, and today I went to open a bank account. I was assisted by Jill, who kindly helped me fill out the forms and double-checked my personal information. The entire account opening experience was excellent—definitely deserves a five-star rating.
Visited a Commonwealth Bank this branch today to get some coin change. The coin machine wasn’t working, so I went to the teller instead. There was no queue at the time, yet after explaining what I needed, the staff member simply dropped the coins on the counter without any acknowledgment, eye contact, or basic courtesy. He also looked away immediately after, which made the interaction feel even more dismissive. There was no greeting, no “thank you,” and no offer to assist further. Overall, it felt unprofessional and not th... read more
I went to this branch for a general enquiry. Sumathy took her time not only to answer the queries, but also she looked at my account, fixed my interest rates and offered other products of commbank that I was totally unaware of. I would absolutely give 5 star for her kindness and care towards customers
Second commbank branch I’ve been to today and all machines are out of services. Absolute disgrace commbank!!! And you should be ashamed for closing all the branches down ifs so hard to find a branch these days.
Commonwealth Bank Sussex St Sydney Branch has a 3.3 star rating with 207 reviews.
Commonwealth Bank Sussex St Sydney Branch is closed now. It will open on Monday at 9:30 a.m.
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