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Commencal Australia
- Retail
- Mona Vale, NSW
About this business
Location details
79a Bassett St, Mona Vale, NSW, 2103, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I bought a Commencal HT for my son as he was progressing on his riding. Crank arm kept sliding of the bottom bracket and kept re tightening the spindle. The crank arm fell off while riding and took the bike to the local mechanic. Unfortunately this is not a uncommon issue with Commencal bike. Spoke with Commencal emailed warranty department and now 7 days later, still no answer or response, silence. Great bikes untill they break and then don't expect any service or guidance.
Unfortunately upon ordering a bike, being last in spec/size, it was sold to someone else. I was pretty dissapointed. Lads at Commencal went extra mile to fix issue making sure I ended up on bike I wanted, even giving me store credit to grab some goodies. Seems like they're pretty keen to look after their customers. Picked up today.
2 bikes ordered already, fast deliveries!
Amazing team, so helpful and knowledgable.
The team at the shop are very helpful, thank you Josh! Love my Meta TR
Frequently asked questions about Commencal Australia
How is Commencal Australia rated?
Commencal Australia has a 4.5 star rating with 27 reviews.
When is Commencal Australia open?
Commencal Australia is open now. It will close at 6:00 p.m.
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