ComfortShield Heat & Air

Diane Perkins 

on Google

2 weeks ago

I would make this a negative number of stars if it was possible! Run, don't walk, away from this company. They are apparently not properly licensed (and least "Jesse" the tech wasn't- if that is really even his name) and did not provide service as agreed upon in the phone call with Richard Shields, owner. Response 2/5/26 pm: 1) Jessy Christopher Brown has an expired apprentice license. Period. No other licenses per and as required by the Construction Industries Board (publicly available information) and OK law 2) Not only di... read more

Tammy Ramer 

on Google

2 weeks ago

Update: After this review was posted, the company refunded $50 of the original charge. I appreciate the partial refund, but it does not change the overall outcome. I called this company because my furnace kept shutting off. The technician did not identify or fix the issue and suggested my nearly 13-year-old furnace would likely need replacement. Although it was temporarily running, it shut off again on the coldest night of the year (7° outside). Their website advertises a $99 diagnostic fee, but I was charged $148.99 for an ... read more

Tammy Ramer 

on Google

3 weeks ago

I will not use or recommend this company. I called them because my furnace kept shutting off. The technician did not find or fix any problem, only stating that my nearly 13-year-old furnace would likely need replacement. Although he temporarily got it running, it shut off again on the coldest night of the year when it is 7° outside. Their website advertises a $99 diagnostic fee, but I was charged $148.99. The extra charge was listed as a thermostat diagnostic, even though there was nothing wrong with my Amazon Alexa thermost... read more

Yalonda Silberman 

on Google

a month ago

Very happy to meet Jesse Brown and owner, Richard Shields. Jesse did a follow-up / second opinion for us. A large corporate commission-based local company tried to sell us so much more than we needed, it was absolutely ridiculous. So grateful there are honest, local, skilled contractors that will shoot straight and not try to always replace our systems. If you’re looking for a reputable local, family owned company, be sure and call ComfortShield. You’ll be like us and be glad you did!