Comfort Suites Lake Norman - Huntersville

Tyler Ballman 

on Google

2 days ago

Never go with this hotel through a third party app. I scheduled a room through one of the third parties. I am having to fight tooth and nail just to get a date changed when the system inputted the wrong dates upon purchase. Instead of just changing the date to the weekend I need and I pay the difference the hotel is now sticking to a policy of, "We can't change the date or refund the money either." Because of this I am now out a place to stay for the weekend and $120 dollars. Very disappointing the kind of business they are ... read more

Wayne Odenbrett 

on Google

4 days ago

Pool small. None of the machines in the gym worked 

Gail M 

on Google

a week ago

I booked this hotel for September 11–12 by mistake instead of September 12–13. When I arrived on September 12, I learned my reservation had been marked as a no-show for the night before. The front desk said there was no manager available and to call customer service. I called Choice Hotels customer service three separate times asking for help and was told the issue would be escalated, but it went nowhere. Following the hotel's direction, I booked and paid for a second room and stayed that night. Afterward, my aunt contacted ... read more

Montrae Hemphill 

on Google

2 weeks ago

The air isnt working in my room i had to wake up out of my sleep in sweat for them to tell me i have to wait until 7am for another manager to come in at 7 am no manager came in it was another employee between 345 and 7am a room mysteriously becomes available but the guy that was working the front desk had his belongings in it what a coincidence then they told me i stayed the whole night and i didnt because i came down at 345 to get another room and they said the hotel was fully booked the way they play with people is not goo... read more