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Comfort Engineered Systems
- Electricians
- New Orleans, LA
About this business
Specialties: Protect your home from the risks caused by sudden power outages with a generator from Generac, the industry leader, installed by the experts at . In the event of a power failure, these reliable systems automatically start up, supplying electricity to your home until the local power utility restores service. Permanent installation of a standby generator is not a do-it-yourself project. has factory-trained technicians who meet Generac's high standards for service and customer satisfaction. Our service professional... read more
Location details
1050 South Norman C Francis Parkway #205, New Orleans, LA, 70125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 6:00 p.m. | |
| Tue | 6:00 a.m. to 6:00 p.m. | |
| Wed | 6:00 a.m. to 6:00 p.m. | |
| Thu | 6:00 a.m. to 6:00 p.m. | |
| Fri | 6:00 a.m. to 6:00 p.m. | |
| Sat | 6:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
As with other reviews listed, we too have made a deposit in Feb 2022, and have yet to get any information about installation. Permit office says there are no delays in issuing permits, in fact, they are approving those permits faster than others. We are first responders/front line workers and would have expected better service There are people in our neighborhood that only have a 2-week turn around with other companies for installation. No response from office or the usual response of "we will check into it and call you back... read more
DO NOT RECOMMEND THIS COMPANY TO ANYONE. Signed a contract 11/21. Was told there was about a 6 month wait. After 6 months started calling them and they either would not answer or when they did they gave excuses. Its a year now and still no generator. Noone even has the decency to call you. DO NOT RECOMMEND
Business response:
We apologize for the long installation lead time. It is just a fact today that the inability to scale up our installation crews has impacted our installation lead time. We still have the same great crews. It is that with the workforce issue in the US today makes adding to these talented installers difficult at best. This is a national problem. After *** there was an incredible demand for Whole House generators. At that time, you couldn't even get a generator, now they are no problem to get. So the issue has become increasing... read more
I have repeatedly tried to arrange for service on my home generator. I have talked to their answering service and to a lady in their office who schedules service calls. I have even written a letter to their service manager but received no response from any of the above.This adventure began back in May and now we are almost at the end of July. I am not a new customer. They have performed maintenance on my generator in the past.
Business response:
************ we apologize for the delay in responding. It is our intent to reply to all requests for service timely. we have added another **************** Representative and that has helped in removing some of the bottle neck we were having with the large demand for generator servicing. We have added another Generac certified technician to our staff to assist in handling the demand and that has made a big improvement in our response time. The lack of a qualified workforce in ********* and the south has continued to plague u... read more
Terrible company to do business with! Signed contract for whole home generator 2/14/21, told of supply issues & should have generator delivered in July. Called them & was told generator was in & would set up install. Ida disrupted everything. Began trying to get product installed in November. Their sales dept requested copy of property survey which was provided to them on 12/9/21. In January 2022 began calling again to inquire as to install date. Told was at top of the list & install would be soon. February 14, 2022, a full ... read more
Business response:
We have reached out to ************ and understand his frustration. The issue first started when the location we submitted to Kenner that the customer desired was denied. The location was some 85 feet to the back of the home and required all documentation to be resubmitted and for Kenner to return to the site and approve the new location. Then we were able to complete the Building permit. The Building permit is only one of three permits needed. We then needed to file a trade gas permit and then a trade electrical permit. The... read more
Frequently asked questions about Comfort Engineered Systems
How is Comfort Engineered Systems rated?
Comfort Engineered Systems has a 4.5 star rating with 127 reviews.
When is Comfort Engineered Systems open?
Comfort Engineered Systems is open now. It will close at 6:00 p.m.
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