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ComEd

2.2

About this business

Location details

2 Lincoln Center, Villa Park, IL, 60181, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.265 reviews
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Geoffrey Barnes's profile image
Geoffrey Barnes 
on Google
a week ago

Please see my review history, just as context. I try to be fair and reasonable. But sometimes, you have to call it like it is. Comed is a joke. Awful, mismanaged, monstrosity of a company. I literally cannot start service in my residence, and based on their policies and availability I will not have service for at least 3 days due to no fault of my own. I had a customer service rep hang up on me, and I was required to use one of their 3rd party agents (none within a dozen miles of me) in order get service. Oh, and no weekend ... read more

Jose Chavez's profile image
Jose Chavez 
on Google
4 weeks ago

I'm certain that ComEd has to be ranked in the top 3 for worst customer service companies. We have electricity and I've never had any major issues, however, when it comes to customer service it's terrible. You will be on hold for hours. Wounder if any of the managers look at these reviews. 

Esther P's profile image
Esther P 
on Google
2 months ago

So much trouble paying bills ever since they changed systems. I've had late fees payment return fees coming out of places they don't need to be. My bank account is blocked on their website. I am pretty annoyed every time due date rolls around. Get it together you people! 

Samina Khan's profile image
Samina Khan 
on Google
3 months ago
Asi! Nukic's profile image
Asi! Nukic 
on Google
3 months ago

They’re not accepting customers or helping over the phone and getting paid check from us So disappointed 

View all google reviews

Frequently asked questions about ComEd

How is ComEd rated?

ComEd has a 2.2 star rating with 65 reviews. 

When is ComEd open?

ComEd is closed now. It will open at 9:00 a.m. 

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