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ComEd

1.5

About this business

Location details

3500 N California Ave, Chicago, IL, 60618, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.5204 reviews
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yukhom sun's profile image
yukhom sun 
on Google
a week ago

That terrible customer service call online After 4 hours of online calls, including two calls that went through, and the cell phone recorded, and there was a voice, the customer service would just say, "I can't hear you," and we're really frustrated, because it's clear that we're already on the phone, and it's so hard to get through, but they pretend they can't hear us. 

ChrisPat Jones's profile image
ChrisPat Jones 
on Google
a month ago

Been trying to pay my bill....hours calling different numbers just trying to get a live agent. Ridiculous how their things so damn difficult  

john ging's profile image
john ging 
on Google
a month ago

Horrible customer support! 

gab dice's profile image
gab dice 
on Google
2 months ago

Worst company I’ve ever had to deal with. I started my electric service a week prior to move in. When I moved in over the weekend, no electric in the apt. They advertise 24/7 service online, but I couldn’t get a hold of a representative. Still trying to get a hold of someone and been on hold for an hour. This place is an absolute disgrace and a disservice to people just trying to live comfortably. TERRIBLE TERRIBLE TERRIBLE. I could, in fact, go on and on about how much I loathe this company. I hope they go out of business s... read more

Laetitia Donaghy's profile image
Laetitia Donaghy 
on Google
2 months ago

Utterly idiotic. Our electricity just went out. Since it's not an issue in the rest of the building, I log in to find out if there's anything wrong with our auto-pay. I am greeted by this infuriating message: "If you’ve ended service at your address, access to your account has also ended. If you require further assistance with your account, please contact our Customer Care Center." I DID NOT CLOSE MY ACCOUNT. And now I can't get in to fix anything at all. The best part? Chat is only a robot (STOP FIRING HUMANS!!!) with ABSOL... read more

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Frequently asked questions about ComEd

How is ComEd rated?

ComEd has a 1.5 star rating with 204 reviews. 

When is ComEd open?

ComEd is closed now. It will open on Monday at 7:00 a.m. 

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