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Comcast Service Center

3.4

About this business

Location details

110 Terrace St, Martinsburg, WV, 25401, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.4223 reviews
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Kathy J Strange's profile image
Kathy J Strange 
on Google
4 years ago

The website says that they were open and they were not !!! 

V. C.'s profile image
V. C. 
on Google
4 years ago

This is by far the worst company I have ever dealt with. We lasted 24 hours. That's it. I ended up cancelling after 1 day. Its a record. I had issues with the self installation, which I was pressured into doing because they make their tech appointments nearly a month in advance. We got the equipment, nothing worked! When I called, I got apparently the biggest dud at comcast, who advised me a technician would be out the following day between 1 and 3. No one showed, I called in and they verified I was lied to. Next appointment... read more

Jimmy Craze's profile image
Jimmy Craze 
on Google
4 years ago

If I could give 0 stars I would. We have been loyal Comcast customers for years, we recently moved to a new development Which already has Comcast in it. Originally they told us it would take 7-10 business days to come out and now we are past that. Everytime we get ahold of someone they say “we don’t have your address in the system”... both neighbors to the left & the right of us have gotten hooked up. So the address is there, but just to incompetent to provide service. Their customer service is beyond unprofessional & appare... read more

Jesse Godfrey's profile image
Jesse Godfrey 
on Google
4 years ago

Have the nerve to try to keep charging you even after you ask for a return box for the equipment. Then they don't send the return box and try to charge you for the equipment. Their internet was inconsistent. Terrible customer service. They are barely better than frontier but just as dishonest. Worse than trying to cancel a crooked gym membership after a year of service. 

Vanessa Trejo's profile image
Vanessa Trejo 
on Google
5 years ago

I called to get internet, and the lady was very nice but after finishing my order I was then put on hold to speak to another representative.After telling the First Lady that I was not interested for a house security installation. 

Frequently asked questions about Comcast Service Center

How is Comcast Service Center rated?

Comcast Service Center has a 3.4 star rating with 223 reviews. 

When is Comcast Service Center open?

Comcast Service Center is closed now. It will open at 9:00 a.m. 

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