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Columbia Ford, Inc. Service

3.4

About this business

Location details

234 US-6, Columbia, CT, 06237, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 5:30 p.m.
Sat8:00 a.m. to 1:00 p.m.
SunClosed
3.47 reviews
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DTS Oil & Gas's profile image
DTS Oil & Gas 
a month ago

Kevin and Monica are the best to Deal with it comes to service on any of your vehicle’s . They go above and beyond for the customer - this is unheard of at most dealers especially this one . These two keep this place moving , and actually know how to talk to humans - for any of your service needs ask for them you won’t be disappointed…. 

Pamela Bass's profile image
Pamela Bass 
3 months ago

My car was dropped off last Monday june 29th From Kia road side towing.i called Ford service and they had given me the number to call.. The service guy on the phone said it would be a couple days before they could look at it..Something going on with the transmissions only Drive 56 and it would start beeping and just slow down car has 40,000 mile, the car 2021 So I waited till Wednesday to call, Call in the afternoon and he tells me they don't have my car, it was towed in the morning not at night. I'm like ok where's my car..... read more

Caiden Shea's profile image
Caiden Shea 
3 months ago

I really did not want to write this review, but too many things have added up not to. I brought my Ford F-150 in for a serpentine belt, oil change, and tire rotation before a cross-country trip with my wife and two young daughters, and asked them to go over the truck to make sure it was safe for the drive. They came back and told me I had a leaking pinion seal and water pump, and recommended spark plugs, coil packs, and a transmission flush. The verbal quote came to $4,500, with the water pump and associated components alone... read more

Katie Brown's profile image
Katie Brown 
a year ago

This service center seems like they bit off more than they could chew with their ability to provide service to everyone they brag about on their website (CSP, DMV, UConn, etc.). My car was here for almost a week without them being able to truly diagnose or fix the problem, they just kept saying they’d test another possibility tomorrow and then delaying it more. I ended up just taking my car back and bringing it to a transmission place: some old-ish Fords apparently have a known issue with the transmission control module, thi... read more

Thomas Koopman's profile image
Thomas Koopman 
a year ago

Frequently asked questions about Columbia Ford, Inc. Service

How is Columbia Ford, Inc. Service rated?

Columbia Ford, Inc. Service has a 3.4 star rating with 7 reviews. 

When is Columbia Ford, Inc. Service open?

Columbia Ford, Inc. Service is closed now. It will open tomorrow at 8:00 a.m. 

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