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Colonial Fireplace
- Fireplace Services
- Silver Lake, MA
About this business
Location details
2261 Main Street, Silver Lake, MA, 01876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I gave a 1. They have come out a few times to fix my gas fireplace. The person that cane out was professional. They replaced everything and now say it’s tge valve. My gas fireplace doesn’t stay lit. The guy told me I probably need a valve. I had already paid fir the service call. So he said I would only have to pay for the part So he was supposed to get me a quote. Couple of weeks went by. I called spoke to Laura. Who said she would ask Scott the owner. Never a call. I call again get Scott. Gave me the price. I called him ba... read more
Unfortunately, I had received a call from Scott the day of service - stating an emergency had come up and if he could come the day after. Never called, never showed up. A week later, still no calls. Not sure what kind of emergency had come up, but as I had looked into calling in the office to have any other service technician come out - I became aware of the fact that Scott is the owner. Not sure who else I should voice my concerns to except to post it in the public so others are aware. It's unfortunate because I rely on onl... read more
Absolutely awful experience with this company. They came out to do a routine service on 3 gas fired fireplaces. After missing their appointment time by three hours and after two calls to their office I finally got a call staying their truck broke down and they would eventually get there. Well after that the service nightmares began; one day after the service one of fireplaces starts to leak gas badly; they come back out and have no idea why so they shut off the gas to the unit because tech doesn’t have the required equipment... read more
Absolutely horrible experience. Left job unfinished, came to find out Scott never pulled a permit. Installation was done completely wrong and not up to code. We now have had to hire someone to take on his mess. Would NEVER recommend this place. No idea how he is in business. SAVE YOUR MONEY AND TIME!!!! From what we can tell this business use to be good, until Scott Hayes took over.
Never completed job, never returned calls,
Frequently asked questions about Colonial Fireplace
How is Colonial Fireplace rated?
Colonial Fireplace has a 4 star rating with 26 reviews.
When is Colonial Fireplace open?
Colonial Fireplace is closed now. It will open at 10:00 a.m.
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