Collision Pros LLC

Ambrosia h. 

on Birdeye

5 months ago

Jose originally promised that my vehicle would be completed by a certain date, but the repairs ended up taking much longer than expected. Since I already had travel plans scheduled, I had no transportation available and had to pay out of pocket for a rental car while I was away. To make matters worse, even though the delay was on his end, he charged me expensive storage fees during the same period my car should have already been finished. The entire situation was frustrating and unprofessional, and because of this experience... read more

Adrienne C. 

on Birdeye

a year ago

I brought my car to this shop after an accident and needed an estimate for the insurance claim. Throughout the process the shop said no repairs would be done without a final estimate AND my approval. Despite that, they completed $3,700+ in repairs WITHOUT MY CONSENT--written or verbal. My car has NEARLY 200,000 MILES and isn't worth much more than the repair cost. When I went in to discuss this with the owner, Jose--who IGNORED my repeated calls--he blamed the entire situation on me and offered me a JOKE of a "DISCOUNT." He ... read more