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Collision King Repair Center

4.5

About this business

Location details

4913 S Loop 289, 1630, 4905 South Loop 289, Lubbock, TX, 79424, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5621 reviews
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J Ramirez's profile image
J Ramirez 
3 weeks ago

I had a terrible experience at Crash Champions, mainly due to their front desk staff and management. From the moment we arrived, we were treated with disrespect and a complete lack of professionalism. The front desk staff was rude, unhelpful, and unwilling to assist us with locating our appointment, despite it being their error that caused the issue. Management did nothing to improve the situation and instead acted dismissive and unprofessional. While other customers were attended to and treated with courtesy and respect, w... read more

Tabitha Martinez's profile image
Tabitha Martinez 
11 months ago

🤌 My car looks like it did fresh off the lot! You would never know anything happened. Frank did an excellent job of the repairs and Miss Harley kept me informed every step of the way. 

Sketch115's profile image
Sketch115 
a month ago

Save your money and Go elsewhere!!! They get the cheapest parts possible!! They took forever to give me my vehicle back. Once i finally got it im greeted with mismatched paint, screws/clips missing, And trim peices flapping and rattling. Talked to the manager who just told me "well thats the reality of putting cheap aftermarket parts", which is funny because if he would have told me that from the beginning i would have took my buisness elsewhere. Tried talking some sence into him but he was unwilling to make it right. Now im... read more

John See's profile image
John See 
6 months ago

As whole their service and customer service is very bad especially those damage estimators where you want to fix one damage and they estimate another one and repair different damage. At the end of the day, your vehicle will be the same damaged. It’s pretty sucks. They don’t inform you in the middle of what they’re doing to your vehicle and they will only call you when it’s finished where you will be socked because they did something different than you want. Very bad. Please be aware that they don’t repair the way you want ev... read more

Ester Martinez's profile image
Ester Martinez 
2 years ago

After my son was finally able to CK his pickup out, he noticed things that were broken that hadn't been..smh I think you need to fix his pickup and rent him another pickup in place of his. This son of mine worked his rear off to save and buy his own vehicle just to have it damaged by your staff. I'm going to address this with our insurance. 

Frequently asked questions about Collision King Repair Center

How is Collision King Repair Center rated?

Collision King Repair Center has a 4.5 star rating with 621 reviews. 

When is Collision King Repair Center open?

Collision King Repair Center is closed now. It will open on Monday at 7:30 a.m. 

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