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Collision Center of Nashville
- Automotive
- Nashville, TN
About this business
Location details
1973 Southerland Dr, Nashville, TN, 37207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible experience. They had no communication and I was constantly calling for updates. They had my car for over two months and never reached out to me once. When my car was finally ready for pick up (after I called and asked), my tire pressure light was on and they told me it was just because it was cold out. I got my oil changed the following week and it ended up being a nail in my tire that wasn’t there when I brought it in. Worst of all, a day after I picked my car up, a piece of my car cracked and I’ve called, emailed ... read more
Great people to work with! They made the process really easy and understandable. Goes above and beyond. Quality work
Came here after getting rear-ended, and Shannon (the body shop manager) immediately eased all of my anxieties about the repair process. She was kind, helpful, and professional throughout the entire experience! I’m very impressed with the quality of the repair work—the car looks brand new again. I hope I don’t need to return, but if I do, I know I’ll be in good hands.
I chose this shop after doing extensive research because of the great reviews and their emphasis on clear communication. Unfortunately, that was not my experience. While the quality of the repair itself was good and the final result looks great, the communication throughout the process was EXTREMELY poor which ultimately caused major confusion with both insurance and my rental car. When I arrived to pick it up after being told the day before that it was ready, the staff seemed surprised and were still trying to figure out th... read more
Absolutely the worst customer service. Have had vehicle for weeks waiting on delivery, parts, insurance, whatever excuse they can come up with. All the times I’ve been on the phone with them they have expressed how they would get back to me when they know more and they’ve only called me once out of the 20+ times we’ve talked. Find someone else
Frequently asked questions about Collision Center of Nashville
How is Collision Center of Nashville rated?
Collision Center of Nashville has a 4.7 star rating with 61 reviews.
When is Collision Center of Nashville open?
Collision Center of Nashville is closed now. It will open tomorrow at 8:00 a.m.
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