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Collins Honda Dealership Sydney
- Automotive
- Banksia, NSW
About this business
Location details
339 Princes Hwy, Banksia, NSW, 2216, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Avoid Honda and this dealership. Servicing has been horrible experience everytime, they try to upsell you useless things. Latest experience is trying to get them to honor warranty and they are refusing. They even had the tenacity to try to charge us $300 to collect our car after we refused their quote of over $1,500 to fix something that is a warranty issue. Complaint lodged to fair trading but please do yourself a favour and do not step foot in this place.
I had a very bad experience with Collins Honda. I paid $150 for white plates, but the car was delivered with yellow plates. The staff (Jennie Liu) didn’t even notice the mistake. I had to spend my own time and money to change it at NSW Service, and was promised a refund within weeks. 3 months later, no refund was made. When I went back, they refused and only offered a voucher. Very unprofessional and dishonest.
I'm looking for new mechanic now. I had my Jazz serviced by this service centre, in February. When I arrived to drop off the car, I was ignored, staff only interacting with male customers whilst I patiently waited. eventually I was able to pass over the keys. When I returned to collect the car, again all male customers were given priority and when I was attended to they merely presented the bill and would not explain the account. I would not recommend any women use this service centre.
I bought two cars with them, and the two experiences were great, the service that Jimmy provides is amazing. I surely recommend them as they are reliable, friendly and trustworthy.
I bought a brand new CRV in 2023, I'm trying to claim repairs 2 years into a 5 year warranty, The car is undrivable its becoming impossible. It now nearly 3 months since I have notified them of the problem, and they are still not returning calls. I have left several messages and cannot speak to anyone. 3 weeks after taking it for service 3 months ago, I spent 3 days trying to call them to follow up, they did not even know what was happening. I was promised that they will try to get me a loan car, and have not heard anything ... read more
Frequently asked questions about Collins Honda Dealership Sydney
How is Collins Honda Dealership Sydney rated?
Collins Honda Dealership Sydney has a 4.2 star rating with 452 reviews.
When is Collins Honda Dealership Sydney open?
Collins Honda Dealership Sydney is closed now. It will open at 8:30 a.m.
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