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Collins Community Credit Union

2.5

About this business

Collins Community Credit Union provides a full range of financial products and services to residents and business in Iowa s Linn County and the counties surrounding it. Ten Collins radio employees, who recognized the need for a financial alternative, started the credit union in 1940. What started then has grown to become one of the largest credit unions in the Iowa, with six offices located in the Cedar Rapids/Marion area. The Collins Community Credit Union, which has more than $300 million in assets and more than 175 employ... read more

Location details

1150 42nd St NE, Cedar Rapids, IA, 52402, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.573 reviews
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10melp's profile image
10melp 
on Google
4 years ago

Recieved letters from Jeremy (no last name). Number listed is not in service. Called main phone number, was told they didnt know who Jeremy was. I got transferred to a voicemail to a Hailey. She never returned my call. Anyway, my letter said I had several hundred of dollars in fees for my car, that I always pay on time, and it didnt give a reason. The 3 different people I talked to said they didnt know why and all the people I got transferred to that supposedly could answer why never answered or returned my call. This is my ... read more

Carol P's profile image
Carol P 
on Google
4 years ago

Banking at CCU since 1988. Of late, I have been disappointed to the point I have moved my money out. Their checking account alert system fails consistently! Then told 30 days later of a OD problems. I tend to trust in a system set up supposedly to help bank customers stay abreast to balances and banking needs which at CCU let me down time and time again. This last incident was the breaking point to finally move on to FSB for most of my banking needs (also been a customer of FSB for over 30 years). Loyal until I feel like jus... read more

Cole Horsman's profile image
Cole Horsman 
on Google
5 years ago

I have never had a worse banking experience: Name spelled incorrectly - still not corrected after calling 4 times to correct. Billing Address incorrect - got a collection call because I hadn't paid the bill that I never received. Online banking - due to name mispelling and multiple misguided attempts with their less-than-helpful customer service - it took 4 months for me to successfully login to online banking. Quick to get you signed up for the loan, then you are on your own and good luck. If I would have known how difficul... read more

Charity Hansel's profile image
Charity Hansel 
on Google
5 years ago

I love CCCU but not having a local phone number to call a specific branch is not okay. It is crazy that I cannot locate a breathing person to talk to. 

Carol Petschow's profile image
Carol Petschow 
on Google
5 years ago

Banking at CCU since 1988. Of late, I have been disappointed to the point I have moved my money out. Their checking account alert system fails consistently! Then told 30 days later of a OD problems. I tend to trust in a system set up supposedly to help bank customers stay abreast to balances and banking needs which at CCU let me down time and time again. This last incident was the breaking point to finally move on to FSB for most of my banking needs (also been a customer of FSB for over 30 years). Loyal until I feel like jus... read more

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Frequently asked questions about Collins Community Credit Union

How is Collins Community Credit Union rated?

Collins Community Credit Union has a 2.5 star rating with 73 reviews. 

When is Collins Community Credit Union open?

Collins Community Credit Union is closed now. It will open at 9:00 a.m. 

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