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Collierville Chrysler Dodge Jeep Ram Service Center

2.9

About this business

At Collierville Chrysler Dodge Jeep Ram Service Center department, you'll find a team of qualified service technicians standing by to help you with any of your auto service related needs. We service everything from oil changes, tire rotations, brake pads or transmission problems, and more! 

Location details

393 S Byhalia Rd, Collierville, TN, 38017, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
2.913 reviews
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Maroda & Hopkins Germantown's profile image
Maroda & Hopkins Germantown 
on Google
a month ago

Much improved service department so far. In the past the service has been “trash” to quote other reviews. Recently I contacted and scheduled a service appointment for my RAM truck. Very receptive and helpful response from Hillary to schedule unlike other service technicians in the past. Lucy in parts was helpful in ordering parts I would need for my upcoming appointment. Further reviews to follow after my service. 

Lady Karen's profile image
Lady Karen 
on Google
8 months ago

I purchased my Rubicon from this establishment three years ago. The sales team was awesome. However, I was not too impressed with the service department. The service department Is TRASH. Actually, to give them benefit of the doubt, I had a bad experience with one particular person, Ms. Jody. I made an appointment online one week in advance. I drove more than an hour and a half to Collierville from my home, just to be dismissed. Ms. Jody, (my so called service advisor) was one rude and disrespectful woman. Not only did I book... read more

Holly Oswalt's profile image
Holly Oswalt 
on Google
a year ago

Horrible. They called me to tell me my vehicle was ready. When I got there, the check engine light was now on. Only did they tell me the issues after I walked into the shop while they tried to fix it. They stated I couldn’t get replacement parts for days and then suddenly poof available! They left their McDonald’s trash on my car. They did not put the oil change sticker in my vehicle. Did I get the service I paid for?! It’s unknown. And they used 1/4 tank of gas! I wouldn’t take my vehicle back here if it blew up! 

Drew Snider's profile image
Drew Snider 
on Google
a year ago

Bought a used car there. Joe Bennett was a very fun, personable salesman. Most negotiations at a dealership are uncomfortable and boring, but not with him! He takes care of his clients! 

Jay Dubb's profile image
Jay Dubb 
on Google
2 years ago

Probably won't be getting serviced there anymore... They had my car for about week. First time I brought it in they charged me(263 including tax) said it was fixed, not a day after I left it had the same problem. I called, and brought it back into the shop. They say "well where sorry about that will look into further with no extra charge". They have my car for about a month after that trying to figure out what's wrong with it... After a technician finally figured out what's wrong(fuse box needed to be replaced apparently). T... read more

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Frequently asked questions about Collierville Chrysler Dodge Jeep Ram Service Center

How is Collierville Chrysler Dodge Jeep Ram Service Center rated?

Collierville Chrysler Dodge Jeep Ram Service Center has a 2.9 star rating with 13 reviews. 

When is Collierville Chrysler Dodge Jeep Ram Service Center open?

Collierville Chrysler Dodge Jeep Ram Service Center is closed now. It will open tomorrow at 7:00 a.m. 

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