College Station Hyundai Service Center

Abir Chaudhuri 

on Google

a month ago

They take a lot of time, don’t have loaner cars even though it’s covered, and their techs are not really skilled and do damage to the car. I have had my car fixed here multiple times. My engine had to be replaced (for free because of a class action lawsuit against them) and they had no loaner cars even though I am entitled to one. My car tow claim was not approved either. Anyway, their techs either accidentally or intentionally damage cars. The clips on the right side of my car’s front bumper broke while being fixed. I only ... read more

Keilan Kyle 

on Google

a month ago

Had my 2023 santa cruz for 70 straight days for total transmission replacement at 19k miles. No offer of a loaner until day 50. Constant misinformation from the service associate. I will never own another Hyundai or do any business this dealership . Filed Lemon Law successfully and Hyundai bought the vehicle back after 3 months process. 

Andrew Lynn 

on Google

5 months ago

The service team did an excellent job of returning my calls when my questions couldn't be immediately answered. They promptly made an appointment to have my vehicle serviced. Even though their vacuum pump had failed and were unable to complete the service, they were very communicative and transparent during the entire process, and they still gave my vehicle a free detailing. Due to my low conductivity coolant on my Ioniq 5 needing to be flushed immediately, I did elect to have my vehicle serviced elsewhere. However, I'd stil... read more

Lee 

on Google

6 months ago

Drove 90 minutes for a specific color Palisade they advertised on the web. Called the night before to confirm the car was there and to make an appointment. Checked in during the drive down to confirm everything was OK. Got to the dealer and found out the car was in the bodyshop and was not available. Complete lack of transparency at the dealer or they are just incompetent. Wasted out time. Very disappointed.