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Colfax Furniture & Mattress

4.3

About this business

Location details

1108 E Mountain St, Kernersville, NC, 27284, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun1:00 p.m. to 6:00 p.m.
4.3443 reviews
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Charlotte S.'s profile image
Charlotte S. 
a year ago

I went in today and saw a piece of furniture I liked. I wanted to look in other stores before making a decision. I asked a worker that if I wanted the furniture, could I pay for it online, and they hold it for me to come get it at a later time. She said that I could not pay for it online, but if I called back, they would tag it for me. I assumed this meant that no one would be able to buy it, and it would be guaranteed to be there tomorrow for me to pick it up. Later, I called for them to hold it, and they told me I needed t... read more

David H.'s profile image
David H. 
9 years ago

This is the worst merchant I have every dealt with. I bought a relining sofa from them. As soon as it arrived the cushioning began to wad up. I called the service department, described the problem, and practically begged them to come look at the problem (I live in in the same town where I bought the sofa). They refused, saying they never went out to look at any of their furniture. I missed four days of work waiting for their repair man to show up. The first two days he didn't show up, the third day he said he couldn't fix th... read more

B K.'s profile image
B K. 
9 years ago

Great shopping options, I bought a sectional and a rocker... good pricing, was $50 less than few other furniture stores. I encourage everyone to go and see for yourself. 

Kendra W.'s profile image
Kendra W. 
9 years ago

My husband and I were looking for a sectional at a good price. The staff was helpful and curtious! We had overlooked one of the sectionals and a sales rep immediately listened to our desires and took us right to the one that matched. It was perfect and we are very happy with our experience at Colfax! This is our 3rd purchase with them! They even let me borrow a tape measurer while I walked around. Sales people are not pushy and they let you look and check back on you when ready! 

Phyllis I.'s profile image
Phyllis I. 
9 years ago

I went to Colfax Furniture to look for furniture for my daughters new apartment. The sales associate we dealt with was so helpful and professional. She was very patient with us and answered all our questions and was eager to help us find everything we needed. We had some interaction with the manager as well. The whole experience was very pleasant and I would definitely recommend Colfax Furniture to my family and friends. I give Colfax Furniture a rating of 5 out of 5. 

Milagros A.'s profile image
Milagros A. 
9 years ago

my recent experience at this store started off badly when I needed assistance from Hispanic Salesrep, who treated me very rudely. However, before I could leave the store, the salesrep Tammy immediately came to attend to my inquiries and eventually got not one purchase but two and I have two other purchases that I will be working with her on. 

Chris C.'s profile image
Chris C. 
9 years ago

They have a great selection of furniture and accessories. I was able to use the financing options too get the items I needed. I am very happy with the furniture I have from them. I suggest everyone come out and see all they have. They just got in the Duck Commandor living suit in. They have two different patterns. 

Ellen H.'s profile image
Ellen H. 
9 years ago

Great shopping options!!!! Great customer service, great sales consultant, great prices!!!! I encourage everyone to go by and see for yourself!!! 

David H.'s profile image
David H. 
9 years ago

This is the worst retailer I have ever done business with. I bought a sofa and the cushions began to immediately wad up. They refused to come to my house and see what the problem was. They refused to accept any responsibility to correct the problem, that it was the manufacturer's problem not their's, and they would not do a single thing to correct the problem other than what the manufacturer okayed. They were incredibly rude, refused to return my calls, and generally treated me as though they could care less what I thought o... read more

Frequently asked questions about Colfax Furniture & Mattress

How is Colfax Furniture & Mattress rated?

Colfax Furniture & Mattress has a 4.3 star rating with 443 reviews. 

When is Colfax Furniture & Mattress open?

Colfax Furniture & Mattress is closed now. It will open at 10:00 a.m. 

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