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Coldwell Banker Vacations

4.1

About this business

Location details

11911 Coastal Highway, Ocean City, MD, 21842, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
Sun8:30 a.m. to 5:00 p.m.
4.179 reviews
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Anonymous's profile image
Anonymous 
on Google
9 months ago

VACASA and their Customer Support are miserable. You should never book with them. This organization hides specialized rules beyond the booking screen, waiting till they have your money to screw you. Once we called to cancel the reservation they "promised" me that everything would be taken care of, that there were no further actions needed on my part, and that it would take a few days to get everything sorted but that I didn't need to worry. A few days later I called back about my refunded reservation and was promised that it... read more

Alec Marshall's profile image
Alec Marshall 
on Google
9 months ago

VACASA and their Customer Support are miserable. You should never book with them. This organization hides specialized rules beyond the booking screen, waiting till they have your money to screw you. Once we called to cancel the reservation they "promised" me that everything would be taken care of, that there were no further actions needed on my part, and that it would take a few days to get everything sorted but that I didn't need to worry. A few days later I called back about my refunded reservation and was promised that it... read more

Blaine Varell's profile image
Blaine Varell 
on Google
9 months ago
Anonymous's profile image
Anonymous 
on Google
9 months ago
Jacob Owen's profile image
Jacob Owen 
on Google
10 months ago

No stars. No customer service. Terribly filthy, uninhabitable. Our $4000/week condo rental has black mold in the showers. Linens were filthy. Under the beds are candy wrappers from the previous tenant. Renter beware. Property managers will not call you back, even 48+ hours later. If you have a problem that cannot be solved by changing the sheets, you're SOL. Even then, the cleaners will step on your new sheets. They will not relocate you to an equivalent property, only a downgrade in location, beds, amenities, or all 3. When... read more

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Frequently asked questions about Coldwell Banker Vacations

How is Coldwell Banker Vacations rated?

Coldwell Banker Vacations has a 4.1 star rating with 79 reviews. 

When is Coldwell Banker Vacations open?

Coldwell Banker Vacations is open now. It will close at 5:00 p.m.  

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