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Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- Pinole, CA
About this business
Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It
Location details
1473 Fitzgerald Dr Ste 103, Pinole, CA 94564, Pinole, CA, 94564, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:30 p.m. | |
| Tue | 11:00 a.m. to 9:30 p.m. | |
| Wed | 11:00 a.m. to 9:30 p.m. | |
| Thu | 11:00 a.m. to 9:30 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:30 p.m. |
Staff greeted us on the way in. There was an issue with my order (nothing crazy) but they quickly fixed it for me and were very kind and for that I am very thankful for tonight’s staff .
Arrived and line was spilling out the door , the young lady that helped us according to the receipt was Teresa, she was amazing, she ripped through the line like a ninja fast , efficient and very friendly and kind despite the line never getting shorter. It breaks my heart to get to the register and see their tip jar empty. Hundreds of happy customers and nothing not even a dollar. Some fields are deeply under paid. Keep your head up and keep up that great work ethic. I hope you get promoted and the tip jar explodes 🤑🤑🤑🤑�... read more
I was extremely disappointed with my recent experience at Cold Stone. The staff appeared visibly unhappy and unwelcoming, which made the visit uncomfortable. The lack of friendly interaction significantly impacted my overall experience. This isn’t the first time I’ve noticed this.it seems like each time I visit, the employees have a negative attitude and are not engaged in providing good customer service. When taking orders and serving ice cream, customers should always be greeted with a warm, welcoming attitude. Unfortunate... read more
Understaffed. Long waits. But those that are there work hard. Only two staff there today.
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 4 star rating with 5 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is closed now. It will open tomorrow at 11:00 a.m.
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