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Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- Avondale, AZ
About this business
Location details
10210 W McDowell Rd Ste 160, Avondale, AZ 85392, Avondale, AZ, 85392, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Went in on Friday night- October 17th. It was about 6:30 and I was surprised by the great customer service. Most places right now just don’t have any sort of service, especially from younger employees. I didn’t catch her name but the girl who served us had shorter dark hair with red in the front/bangs. She was so sweet and helpful and patient while my kids looked at every flavor and topping. She even offered to put the gummy bears on the side so they wouldn’t get too hard mixed in the ice cream. Great service, she deserves a... read more
I love the people who work at this location. Alexander is amazing. The upbeat energy when you walk in is great!! Thank you
Nothing to do with the staff or store. This is purely about corporate. BRING BACK BUTTERFINGERS as an option my goodness
I used to come to this Cold Stone about 3 times a week for over a year, but ever since they hired new staff, the service has gone downhill. The cashier, Samantha H, has absolutely horrible customer service—she was rude, throwing things around because she was upset, and gave me nothing but attitude. The new guy (long hair) doesn’t even know what’s in the orders and was literally asking customers what’s inside. I even saw him blend Oreo ice cream with milk, and then Samantha told him it was too much milk and poured it BACK int... read more
Tonight during the storm, we stopped by this Cold Stone around 8:10 pm after our date night dinner, craving some good ice cream. A few days earlier, we had gone to another Cold Stone where I barely got a tiny piece of brownie in my mix. So this time, I asked my husband if we could try a different location—and I’m so glad we did. The manager here treated us wonderfully and made us the most delicious ice cream, with plenty of mix-ins. Honestly, it made our night. The ice cream was perfect, the service was fantastic, and the ma... read more
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 3.4 star rating with 12 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is open now. It will close at 10:00 p.m.
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