This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- Surprise, AZ
About this business
Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It
Location details
13681 N Litchfield Rd, Surprise, AZ 85379, Surprise, AZ, 85379, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 6:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
I know the price of cold stone is more than other places, but the inside of this place was disgusting. And honestly, I didn't notice it until I was sitting and looking around. It looked like someone chewed on the wallpaper because they didn't have enough ice cream. I went to the bathroom and the bathroom was rough. The door to the back kitchen area was ajar and I saw water all over the floor, which is a huge issue . Why was there water all over the floor? It was a big puddle! They need to clean this place up . There were sti... read more
Sophia was a very good worker and makes the best smoothies
Customer service was meh. My oreo shake was more like chocolate milk, brought this to their attention, made a slightly thicker chocolate milk with no apology. Wasn't going to ask again, dissatisfactory overall.
Rude staff with nasty attitudes. They laughed after we asked a simple question, acting like we were stupid. Completely unprofessional don’t waste your time here.
Really bad customer they give u unreliable information unfit to do their job
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 1.9 star rating with 14 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is closed now. It will open at 11:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com