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Cold Stone Creamery

1.9

About this business

Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It 

Location details

13681 N Litchfield Rd, Surprise, AZ 85379, Surprise, AZ, 85379, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 10:00 p.m.
Tue11:00 a.m. to 10:00 p.m.
Wed11:00 a.m. to 10:00 p.m.
Thu11:00 a.m. to 6:00 p.m.
Fri11:00 a.m. to 11:00 p.m.
Sat11:00 a.m. to 11:00 p.m.
Sun11:00 a.m. to 10:00 p.m.
1.914 reviews
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Victoria DeLuzio's profile image
Victoria DeLuzio 
on Google
6 days ago

I know the price of cold stone is more than other places, but the inside of this place was disgusting. And honestly, I didn't notice it until I was sitting and looking around. It looked like someone chewed on the wallpaper because they didn't have enough ice cream. I went to the bathroom and the bathroom was rough. The door to the back kitchen area was ajar and I saw water all over the floor, which is a huge issue . Why was there water all over the floor? It was a big puddle! They need to clean this place up . There were sti... read more

Evelyn Root's profile image
Evelyn Root 
on Google
3 weeks ago

Sophia was a very good worker and makes the best smoothies 

Acacia Estanislao's profile image
Acacia Estanislao 
on Google
3 weeks ago

Customer service was meh. My oreo shake was more like chocolate milk, brought this to their attention, made a slightly thicker chocolate milk with no apology. Wasn't going to ask again, dissatisfactory overall. 

Emma Newbern's profile image
Emma Newbern 
on Google
a month ago

Rude staff with nasty attitudes. They laughed after we asked a simple question, acting like we were stupid. Completely unprofessional don’t waste your time here. 

Aydalid Albarez's profile image
Aydalid Albarez 
on Google
2 months ago

Really bad customer they give u unreliable information unfit to do their job 

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Frequently asked questions about Cold Stone Creamery

How is Cold Stone Creamery rated?

Cold Stone Creamery has a 1.9 star rating with 14 reviews. 

When is Cold Stone Creamery open?

Cold Stone Creamery is closed now. It will open at 11:00 a.m. 

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