This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- Surprise, AZ
About this business
Location details
13681 N Litchfield Rd, Surprise, AZ 85379, Surprise, AZ, 85379, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 6:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
We ordered an ice cream birthday cake for my grandson's birthday and the cake was really hard to cut and it's just didn't taste fresh so I called the manager Ali and she washed very friendly and professional and she apologized for the cake and she let us pick another one. The second cake was just right. It was easy to cut and it tasted great and I'm very grateful to her, our grandson's birthday was still great. She assured me that she wanted us to have a great birthday and that if I wasn't pleased with the second cake she wo... read more
Terrible service from the rude staff anytime we have gone in. We have also done personal pickups off of door dash and Uber eats and they will also mess up on order sizes. When we were waiting for our order the female workers were actively trying to deny a birthday freebie, funny enough the person who had their birthday apparently also works at a cold stone and called them out on their BS. That as long as you have the coupon or even display your I.d you are entitled to the freebie, the girl behind the counter gave a horrible ... read more
All ice cream there is so good I'll go there everyday
I had went on Friday and was treated INCREDIBLY kindly by a lady working, she was a bright person and made a fantastic ice cream! She recognized the people walking in and then told them goodbye when they left! She was incredible with her customer service and made my night! I wish she had a name tag so I could direct this to her but thank you for the incredible ice cream young lady! (Darker hair)
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 2.5 star rating with 19 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is closed now. It will open at 11:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com