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Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- Surprise, AZ
About this business
Location details
13681 N Litchfield Rd, Surprise, AZ 85379, Surprise, AZ, 85379, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 6:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
I had went on Friday and was treated INCREDIBLY kindly by a lady working, she was a bright person and made a fantastic ice cream! She recognized the people walking in and then told them goodbye when they left! She was incredible with her customer service and made my night! I wish she had a name tag so I could direct this to her but thank you for the incredible ice cream young lady! (Darker hair)
I know the price of cold stone is more than other places, but the inside of this place was disgusting. And honestly, I didn't notice it until I was sitting and looking around. It looked like someone chewed on the wallpaper because they didn't have enough ice cream. I went to the bathroom and the bathroom was rough. The door to the back kitchen area was ajar and I saw water all over the floor, which is a huge issue . Why was there water all over the floor? It was a big puddle! They need to clean this place up . There were sti... read more
Sophia was a very good worker and makes the best smoothies
Customer service was meh. My oreo shake was more like chocolate milk, brought this to their attention, made a slightly thicker chocolate milk with no apology. Wasn't going to ask again, dissatisfactory overall.
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 2.3 star rating with 16 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is open now. It will close at 10:00 p.m.
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