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Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- Surprise, AZ
About this business
Location details
13681 N Litchfield Rd, Surprise, AZ 85379, Surprise, AZ, 85379, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 6:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Terrible service from the rude staff anytime we have gone in. We have also done personal pickups off of door dash and Uber eats and they will also mess up on order sizes. When we were waiting for our order the female workers were actively trying to deny a birthday freebie, funny enough the person who had their birthday apparently also works at a cold stone and called them out on their BS. That as long as you have the coupon or even display your I.d you are entitled to the freebie, the girl behind the counter gave a horrible ... read more
All ice cream there is so good I'll go there everyday
I had went on Friday and was treated INCREDIBLY kindly by a lady working, she was a bright person and made a fantastic ice cream! She recognized the people walking in and then told them goodbye when they left! She was incredible with her customer service and made my night! I wish she had a name tag so I could direct this to her but thank you for the incredible ice cream young lady! (Darker hair)
I know the price of cold stone is more than other places, but the inside of this place was disgusting. And honestly, I didn't notice it until I was sitting and looking around. It looked like someone chewed on the wallpaper because they didn't have enough ice cream. I went to the bathroom and the bathroom was rough. The door to the back kitchen area was ajar and I saw water all over the floor, which is a huge issue . Why was there water all over the floor? It was a big puddle! They need to clean this place up . There were sti... read more
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 2.4 star rating with 18 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is open now. It will close at 11:00 p.m.
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