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Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- El Centro, CA
About this business
Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It
Location details
2049 N Imperial Ave Ste A, El Centro, CA 92243, El Centro, CA, 92243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 12:00 p.m. to 9:00 p.m. |
I love cold stone, but this one in El Centro; my daughter and I were in town celebrating an achievement and decided to go get some ice cream but oh no the lady that was attending she was so rude. I asked for my ice cream and she was so bothered by it that I didn’t even end up having what I would have liked, and when it was my daughter’s turn, she was soo rude and unfriendly that my daughter seemed so anxious and asked me to order her ice cream then I told this lady, can you be more friendly? This is an ice cream place! Then ... read more
The place looks very dark! Plus employees do need to be more customer service oriented. Only two employees working one seem to be annoyed by our presence. Even more when we mentioned we had a BOGO deal coupon. Their uniforms (hats) looked very old!!
Bad customer service from Abby. I was waiting in line and Abby skipped me to give out a cake order to the person that came after me. The person even acknowledged I came in first and Abby ignored her and continued to ask her for her pickup order. Once she was done she walked away, didn’t acknowledge me, apologize for the wait nor tell me someone would be with me shortly. She just walked away. Thank god the other young lady there was extremely sweet and nice but that Abby girl needs customer service training.
Went last night with me and my kids . The female that attended us her customer service is horrible and seems like she hates her job .Just by looking at her facial expressions says it all . (Jan 11 round 630pm)
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 1 star rating with 3 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is closed now. It will open at 11:00 a.m.
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