This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- Raleigh, NC
About this business
Location details
5811 Poyner Village Pkwy Ste 105, Raleigh, NC 27616, Ste 105, Raleigh, NC, 27616, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:30 p.m. | |
| Tue | 10:30 a.m. to 9:30 p.m. | |
| Wed | 10:30 a.m. to 9:30 p.m. | |
| Thu | 10:30 a.m. to 9:30 p.m. | |
| Fri | 10:30 a.m. to 10:30 p.m. | |
| Sat | 10:30 a.m. to 10:30 p.m. | |
| Sun | 10:30 a.m. to 9:30 p.m. |
they don’t have seats for customers to sit. Customer service is off. Smoothie tastes like mango chutney or something. Just wasn’t good.
Ordered the Surrender to Strawberry via Uber Eats. What I got was vanilla ice cream with yellow cake that looked as though is was crumbled in the ice cream. It was more like yellow cake soup. I order this every time I go to this location and this particular time was terrible.
The attitude of the workers stinks. They prepare the food so stingy and mean. Like they barely wants to serve it. Yet the prices hike. Its the first time i am going into one of their francise and it is so empty. Not one person was inside here. That sends a message. I am never going back here. Then they give recipt asking about tip. Are you crazy?.
The ice cream is delicious, but customer service needs to be improved and they need to be more friendly. The last two times I've been there, I've been left with a bad taste in my mouth because of the attitude of the women who work there.
The customer service was amazing. Ice cream wasn’t too thick or too thin would come back
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 2.6 star rating with 11 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is open now. It will close at 9:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com