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Cold Stone Creamery

2.5

About this business

Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It 

Location details

485 N 2nd E Ste 102, Rexburg, ID 83440, Ste 102, Rexburg, ID, 83440, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 10:00 p.m.
Tue12:00 p.m. to 10:00 p.m.
Wed12:00 p.m. to 10:00 p.m.
Thu12:00 p.m. to 10:00 p.m.
Fri12:00 p.m. to 11:00 p.m.
Sat12:00 p.m. to 11:00 p.m.
SunClosed
2.512 reviews
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makena gillam's profile image
makena gillam 
on Google
2 weeks ago

Alright so I absolutely love Cold Stone's ice cream, so I don't feel like I can rate anything lower than a 3. However, this location needs some work. My husband and I went to get some ice cream on a date a couple of weeks ago and it was probably the most disappointing experience I've had at Coldstone. The service was incredibly slow. We got there when there was just two couples in front of us. One almost done being served. Before we even got to order, the line grew pretty long, and it didn't happen all at once. The workers w... read more

T.J. Bunkall's profile image
T.J. Bunkall 
on Google
a month ago

I've been here twice this week. Both times Ive had issues. Both times tables were just dirty. When I stood up, the chair stuck for a half second, clinging to my jeans. Both times. Nasty. Today, the second time, I came in to a long line. Maybe 15 people in line, total. One worker at the counter. I didn't move for 10 minutes. Another customer politely asked if anyone else was taking orders. There were 4 more workers in the back chatting away. Six other customers left the store without ordering it took so long. That's probably ... read more

Maille Neus's profile image
Maille Neus 
on Google
a month ago

Took them 30 whole minutes to complete my order when I was the only one in the store :/ didn't even start my online order until 10-15 minutes after my pickup time. Great ice cream tho 

Shane Amidan's profile image
Shane Amidan 
on Google
2 months ago

Terrible experience. Got there at 9:10 at night on a Friday night and there’s one worker that’s working. The other two have been going on breaks. We are finally almost to the front of the line almost 30 min later. Ice cream places should not take that long 

Camille Shaw's profile image
Camille Shaw 
on Google
3 months ago

Service was slow because all the girls behind the counter weren't paying attention. Then they proceeded to make my husband's ice cream wrong. 

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Frequently asked questions about Cold Stone Creamery

How is Cold Stone Creamery rated?

Cold Stone Creamery has a 2.5 star rating with 12 reviews. 

When is Cold Stone Creamery open?

Cold Stone Creamery is open now. It will close at 10:00 p.m.  

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