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Cold Stone Creamery

3.2

About this business

Location details

7765 Main St, Maple Grove, MN 55369, Maple Grove, MN, 55369, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 9:00 p.m.
Tue11:00 a.m. to 9:00 p.m.
Wed11:00 a.m. to 9:00 p.m.
Thu11:00 a.m. to 9:00 p.m.
Fri11:00 a.m. to 10:00 p.m.
Sat11:00 a.m. to 10:00 p.m.
Sun11:00 a.m. to 9:00 p.m.
3.221 reviews
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jarice sherman's profile image
jarice sherman 
5 months ago

SCAMMER ALERR! Buyer beware! They illegally charge you for extra toppings even though they’re not actually putting it in your food. I went in today and requested a quart of ice cream that comes with one ice cream flavor and four toppings. I requested two toppings initially then saw that one topping was back in stock and asked for that one too. The person who was making it added the toppings then nodded at the cashier twice. When I got to the register, my ice cream was $2 more than what it should’ve been. When I asked why, th... read more

Jodi Swanson's profile image
Jodi Swanson 
5 months ago

My ice cream was delicious, but I have to say the bathroom was so disgusting. The restroom needs to be thoroughly cleaned. I’m glad I ate before I went into the restroom, otherwise I wouldn’t have eaten at the Maple Grove location. 

gayathri gadula Yadav's profile image
gayathri gadula Yadav 
5 months ago

Absolutely loved the flavors! The ice cream was rich, creamy and so refreshing - melts in your mouth must try for dessert lovers. So many unique flavour’s, every scoop tastes amazing. Loved the ambience and the friendly staff will definitely come back! 

Charles Jr.'s profile image
Charles Jr. 
5 months ago

Horrible customer service!! The Indian lady working there is so rude! She scooped the wrong amount of ice cream when making mine, when she was done mixing everything she realized she didn't add enough ice cream, so what does she do? She just adds more on top without even mixing the extra ice cream in. I then ask for extra peanut butter and she gives me half a teaspoon. Horrible service!! 

David Finch's profile image
David Finch 
5 months ago

Me and my girlfriend went out to get some ice cream. The place was really busy and the line went out the door. It wasn’t a problem because the line was moving fast. The problem was the lunatic manager yelling at her high school employees and treating customers more like vermin than people. We quickly became victims of her poor management. Me and my girlfriend ordered two separate ice creams but were paying together, I’m sure a regular occurrence at an ice cream shop. After we had paid the employee who made our ice cream and ... read more

Frequently asked questions about Cold Stone Creamery

How is Cold Stone Creamery rated?

Cold Stone Creamery has a 3.2 star rating with 21 reviews. 

When is Cold Stone Creamery open?

Cold Stone Creamery is closed now. It will open at 11:00 a.m. 

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