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Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- Raleigh, NC
About this business
Location details
7840 Alexander Prom Pl Ste 140, Raleigh, NC 27617, Ste 140, Raleigh, NC, 27617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:30 p.m. | |
| Tue | 10:30 a.m. to 9:30 p.m. | |
| Wed | 10:30 a.m. to 9:30 p.m. | |
| Thu | 10:30 a.m. to 9:30 p.m. | |
| Fri | 10:30 a.m. to 10:30 p.m. | |
| Sat | 10:30 a.m. to 10:30 p.m. | |
| Sun | 10:30 a.m. to 9:00 p.m. |
Horrible service!!! When I walked in the worker was on the phone and looked my way and continued to talk on the phone. That should have been my cue to leave. My ice cream had freezer burn and they had the nerve to say it was fresh. You could see flakes and hear the crackling sound. It was very messy with iceream all around the cup…I had to request a larger cup just to hold it. I told him I had a $5 reward and he had the audacity to tell me “Oh you can use it next time.” No, I will be using it TODAY smh. When I requested a re... read more
Gotta work on the customer service
Tasted good, but somehow got basic order of cookie dough ice cream messed up. Got no toppings mixed in when asked for. Also like $8.50 a person, which is insane considering it was one scoop...that was made incorrectly.
Subpar customer service. Graham cracker crust and heath chocolate bar were literally POWDER. Never have I ever seen that and when asked about it the lady was just dismissive and rude. So much more but just not great all around.
CLASSIC. The only place that have huge waffle cones. Dark chocolate shake with white chocolate chips is a go to order of mine.
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 1.7 star rating with 10 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is open now. It will close at 9:30 p.m.
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