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Cold Stone Creamery

4.4

About this business

Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It 

Location details

7251 NW 86th Pl, Kansas City, MO 64153, Kansas City, MO, 64153, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 9:00 p.m.
Tue11:00 a.m. to 9:00 p.m.
Wed11:00 a.m. to 9:00 p.m.
Thu11:00 a.m. to 9:00 p.m.
Fri11:00 a.m. to 10:00 p.m.
Sat11:00 a.m. to 10:00 p.m.
Sun11:00 a.m. to 9:00 p.m.
4.4116 reviews
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Fatima Hayes's profile image
Fatima Hayes 
on Google
a week ago

Idk what's going on at this location it used to be good vibes and positive, you know a fun ice cream experience. Well, I walk in and my partner and I are ignored, I say hello-no response. There's an associate with neck tattoo berating his co worker about spilled water. The ice cream looked very frost bitten and old. We asked for a sample and it was very off putting and unfriendly to ask. And the sample of root beer ice cream was weird tasting and sour. This was a very strange experience for an ice cream shop. I'll probably f... read more

Jessica The coolest's profile image
Jessica The coolest 
on Google
2 weeks ago

Dear [Manager/Owner] I visited your store recently with my daughter, less than a week ago. During our visit, I observed some behavior and conditions that I feel need to be addressed. While the teenagers working at the front were very polite and professional when taking my order, I overheard an older, shorter Caucasian woman speaking to them in the back in a way that seemed inappropriate and disrespectful. I felt concerned for the staff, as they continued to remain courteous despite the situation. Additionally, I noticed that... read more

Dani Brown's profile image
Dani Brown 
on Google
2 weeks ago

I visited your store on Monday, August 11, to order ice cream. The young woman who assisted me was very polite and patient, and I appreciated her professionalism. However, during my visit, I overheard a conversation between two employees at a table. One was a white woman with brown hair, and the other appeared to be an African American woman who seemed to be on her lunch break. The white employee was speaking loudly and rudely toward the younger worker. While another young woman was taking my order respectfully, I was disapp... read more

Phillip H's profile image
Phillip H 
on Google
4 weeks ago

Had a great experience at this place. 

Kellan Booker's profile image
Kellan Booker 
on Google
a month ago

From the first bite to the last, the flavor just bursts in your mouth. So worth the visit! 

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Frequently asked questions about Cold Stone Creamery

How is Cold Stone Creamery rated?

Cold Stone Creamery has a 4.4 star rating with 116 reviews. 

When is Cold Stone Creamery open?

Cold Stone Creamery is closed now. It will open at 11:00 a.m. 

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