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Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- Rosemont, IL
About this business
Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It
Location details
7080 Mannheim Rd, Rosemont, IL 60018, Rosemont, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 10:00 p.m. | |
| Tue | 12:00 p.m. to 10:00 p.m. | |
| Wed | 12:00 p.m. to 10:00 p.m. | |
| Thu | 12:00 p.m. to 10:00 p.m. | |
| Fri | 12:00 p.m. to 10:00 p.m. | |
| Sat | 12:00 p.m. to 10:00 p.m. | |
| Sun | 12:00 p.m. to 10:00 p.m. |
Came in on 07/16/2025 at 9:30, the worker that prepared our order was rude and made me and my sister feel like we were dumb for asking any questions. Very questionable employee. Coming from someone in fast food who would understand but I wouldn’t treat a customer that way. Atleast be courteous. Ice cream was okay though.
First time at cold stone… ice cream was great. Wish the server wouldn’t have given us dirty looks and rolling her eyes for not understanding her question after she mumbled it to us. She shouldn’t have a loose ponytail with long hair in food service. At least the other two girls were kind and had their hair in tight buns. Poor customer service on the one girl .
Came in this evening with my family and my parents, everyone on the team was friendly and attentive with the exception of a girl named (I couldn’t get a clear read on her name tag) but I believe it was Hibaj or Hibej. She made my daughters ice cream incorrectly putting rainbow sprinkles instead of chocolate (my daughter is allergic to rainbow sprinkles) and when I asked if she could switch it out she didn’t say anything but rolled her eyes and huffed and then tossed the incorrectly made ice cream aside and rudely handed me a... read more
Would give absolutely zero stars if could be. Went in tonight with the app ready on my phone with my BOGO in my inbox. We get to register and take a bite and the reward was not showing up on their register. The young girl got the manager and kept saying their system was not showing up with the reward. They insisted they couldn’t do anything about it. I had the proof on my phone, the women who seemed to be in charged tried to grab my phone. Not sure why when i was clearly showing her the app and how it showed my BOGO reward. ... read more
Old ice cream, taste really bad $10 per person. I took 2 bites l couldn't any more
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 1.8 star rating with 9 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is open now. It will close at 10:00 p.m.
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