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Cold Stone Creamery

1.9

About this business

Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It 

Location details

7645 Arundel Mills Blvd, Hanover, MD 21076, Hanover, MD, 21076, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 10:00 p.m.
Tue11:00 a.m. to 10:00 p.m.
Wed11:00 a.m. to 10:00 p.m.
Thu11:00 a.m. to 10:00 p.m.
Fri11:00 a.m. to 11:00 p.m.
Sat11:00 a.m. to 11:00 p.m.
Sun11:00 a.m. to 10:00 p.m.
1.916 reviews
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Manny Branco's profile image
Manny Branco 
on Google
a week ago

Might not want to have your employee eating a McDonald's cheeseburger sitting on the counter with her back towards me when I come in for an online order pickup. Pretty rude 

Ronald Schulz III's profile image
Ronald Schulz III 
on Google
3 weeks ago

Smells terrible inside and workers are rude as heck 

marks school's profile image
marks school 
on Google
a month ago

Extremely understaffed in the evening when the store is at its busiest. Staff is rude and don’t seem like they know what they are doing which is probably a result of the bad management within the store that also can’t properly staff the store on weekend nights. 

Meryem's profile image
Meryem 
on Google
a month ago

This location closes at 11 pm. My friends and I pulled up for a quick ice cream run at 10:30. It should've taken 5 mins max to get us our ice cream. However, the second we walked in, we received the NASTIEST stares from the workers. They were already cleaning up. As we were ordering, one of the workers started whispering, "This is my last straw," and even started cursing under her breath. CUSTOMER SERVICE IS HORRIBLE. If you don't want to simply serve ice cream, go work somewhere else. Easiest job but still complaining, smh.... read more

heem bizzle's profile image
heem bizzle 
on Google
a month ago

Customer service was horrible, I got cussed at by one of the workers and received numerous amount of attitude 

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Frequently asked questions about Cold Stone Creamery

How is Cold Stone Creamery rated?

Cold Stone Creamery has a 1.9 star rating with 16 reviews. 

When is Cold Stone Creamery open?

Cold Stone Creamery is closed now. It will open at 11:00 a.m. 

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