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Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- Falls Church, VA
About this business
Location details
8190 Strawberry Ln Ste 7, Falls Church, VA 22042, Falls Church, VA, 22042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 10:00 p.m. | |
| Tue | 12:00 p.m. to 10:00 p.m. | |
| Wed | 12:00 p.m. to 10:00 p.m. | |
| Thu | 12:00 p.m. to 10:00 p.m. | |
| Fri | 12:00 p.m. to 10:00 p.m. | |
| Sat | 12:00 p.m. to 10:00 p.m. | |
| Sun | 12:00 p.m. to 10:00 p.m. |
NO ONE GO HERE IT IS NOT SANITARY!!! Not only were the employees (man and woman) just straight up rude….there was HAIR IN MY ICE CREAM!!!! How disgusting. Went back in to get it remade, i was extremely nice and tried to whisper the issue to not embarrass the employee, and he didn’t even remake it. He made the women remake it while they laughed and DID NOT EVEN APOLOGIZE. It seemed like they planted it in there since it was so funny to them??? Just so gross I almost threw up.
I’ve been coming to this Cold Stone for about a year now, and I always notice the Indian lady who works here. She is professional and handles the store really well, even when it’s busy….I’ve seen her manage everything alone quickly and smoothly. Just yesterday, a young boy came in struggling to order in Spanish, and she instantly picked up on it and tried speaking to him in Spanish to make him comfortable. I really liked how she handled that. The store is good, and having people like her makes you want to keep coming back.
Guys working there were too busy talking to his coworkers both on and off duty to help me I also wonder where the Oreo in my Oreo overload is, twice now the people working have been incompetent last time they all claimed it was there first day
The lady handing the ice cream was on her phone when I walked in. They didn’t have butter pecan. I got the lovit size in the peanut butter flavor it taste like the quality has gone down (very artificial tasting) too many gums and emulsifiers. It had remnants of other ice creams inside it too. I will not be returning. I will be supporting small ice cream businesses.
Most of the girls working in this locations especially on weekend is very very rude I saw how badly they did treating one lady front of her kid then when she ask for the Manager they refuse to help her any information I have a awful experience that day here.
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 2.5 star rating with 8 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is open now. It will close at 10:00 p.m.
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